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Scam already uninstall but still charging me
Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.
We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!
Best regards,
The langify Team
Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.
It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.
The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.
Extremely slow, no integration with Pagefly and 'static section' is connected to 1 theme, so for development it's a nightmare. Support is friendly.
Non e Gratis
Thank you for your feedback. We offer both a Free Plan and several paid plans to cater to different needs and preferences. The details of each plan, including features and pricing, are available on our app's page.
https://Ip.langify-app.com/en/pricing
We strive to provide clear information to help you choose the plan that best suits your requirements. If you have any questions or need assistance in selecting the right plan, please feel free to reach out to our support team. We're here to help!
Best regards
langify
The price keeps going up, but the performance is still very amateurish. To charge someone 17.50 for something that you have to do yourself (translating the pages) seems steep. The vendor states he is working on automatic translation, and after almost 1 year using this it has yet to happen. Not impressed.
Keep in mind they don't have a customer service over the phone, just by email so good luck if you have issue. They don't answer back right away by email so it can take a day to resolve a problem.
It's with deep sadness that I write this review having been a customer for many years.
Please don't install this app until the developer fixes this one major issue. You can not filter archived or draft products. Instead, you have to pay for words you are not going to use costing you $10,000's in our case.
Their non-existent timeline to fix this is infuriating and shows how little they care for their customers.
AVOID THIS APP.
"Unfortunately, I'm sorry to say this is not possible at the moment because a feature to filter products (and include/exclude them from the translations) according to their status is not currently available. Our developers are aware of this and they are already considering including this feature in a future update, but we don't have any approx release date for this at the moment."
Slowest App I have ever seen on the app store. Sometimes takes 10-15 min for the page to load. Can definitely not recommend this app.
Hey - probably too late but we've switched servers to improve loading times a lot! Please reach out to us if you want to give it another chance!
I am sorry, but this really is the worst app on the shopify market. Incredibly slow, but the worst thing ist the auto translate functionality. The app has translated our native language. Perfect texts were turned into shit. We had to manually update all texts again. No option to revert auto translated texts.
I don't understand why it has so many positive reviews. This app does absolutely nothing to help with workload and adds more workload. Features are added, upgrades are done and your entire previous work is all of a sudden gone which one then has to redo. If I could, I would use another app and avoid this one as this is a whole bunch of manual work and then repeat again the manual work as they delete information that one previously uploaded. And then magically disappears. Oh, and it is never the app's fault if something doesn't work properly based on common sense but always the user's fault. Instead of fixing issues the customer service team is telling you workarounds. Seriously? If your customer service needs to provide a work-around there is a fault and not a user error.