Avaliações (1 486)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
23 de janeiro de 2025

Translating a complicated website is never easy, and I've gone down quite a few roads. However, I'm happy I've ended my journey here. My website is now in 5 languages.

The support has been 10/10 (late night replies, helpful people). Thanks to Jack, Vera, Tony, Tobias, James and Michael (this probably proves how much support I've asked for!)

Highly recommended A+

Fridja
Reino Unido
7 dias usando a aplicação
12 de dezembro de 2024

Scam already uninstall but still charging me

TricycleBlend
Hong Kong, RAE da China
Quase 8 anos usando a aplicação
Questão respondida por langify GmbH & Co. KG 13 de dezembro de 2024

Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.

We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!

Best regards,
The langify Team

9 de agosto de 2024

Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!

Threeface
Itália
Mais de 2 anos usando a aplicação
16 de outubro de 2024

Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.

It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.

The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.

ZooQueen
Hong Kong, RAE da China
Aproximadamente 19 horas usando a aplicação
28 de agosto de 2024

The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.

PERS
França
Aproximadamente 1 ano usando a aplicação
27 de agosto de 2024

The support is super helpful and fast!
I can only recommend it.

Toni Sailer
Alemanha
Mais de 2 anos usando a aplicação
14 de agosto de 2024

Got a good and quick help from the customer service!

Bambaw
Bélgica
Mais de 6 anos usando a aplicação
14 de maio de 2024

I got help from customer support to update the plugin version. The support team are super helpful and respond very quickly to help with any questions! I truly appreciate their assistance. Many thanks!!!

MIYA SHINMA
França
Aproximadamente 5 anos usando a aplicação
14 de maio de 2024

The app is very helpful, it has many features that you can use it on your online store. Also, they have excellent customer support team.

Petit-Bateau Azerbaijan
Azerbaijão
Quase 3 anos usando a aplicação
23 de abril de 2024

They helped me to go to version 1 to v2 of Langify. V2 is super, auto translate is very nice. Also They help me super fast with every request I made, this app is a must have for all shopify Ecommerce. Grade S

WOODSTOCK ZAMBON
Itália
Quase 5 anos usando a aplicação