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My Honest Review of the App and the Support.
As many other merchants who need to localise their ecommerce shops, I was looking for a solution that would really benefit my business. After reading and reviewing video tutorials of many apps I decided to give Langify a chance (a lot of people were writing about superior support, and I wasn't buying it much).
Little did I know, I stumbled upon some obstacles due to my customised Shopify theme and asked for some advice. Within 25 minutes, by God I swear I was expecting to receive smth like 'your ticket number #123456 was confirmed and you will be contacted soon' (usually it takes few hours or even a day), I got a response and a whole support team was working on solving my problem.
Read this very carefully - I was only on a trial period, the issue was not in the scope of the Support team, but they fixed it. The communication was very fast, rapid I'd say. I only had such customer experience once in my life - at the nordic business forum.
So whether you are still hesitating, wait no more. Give this app at least a try. And if you will stumble upon any issue be sure that you are backed up by dedicated team of very kind and caring people.
Do you need any other reason to get started?
fantastic translation app, easy to use and especially the auto translate is brilliant. Really great English, didn't need to use any other translation app. Support fantastic, Even Saturday evening very quick reply and solved the issue, highly tecommendable!
Johannes is so helpful, apps working great!
Well I have been using this app for a month and a half now and it does what it says in the description, and backed up by an amazing support team that responds promptly and gives you all the support you need.
So far I'm a very satisfied customer.
Very excellent app and excellent team. Jerome, Francesco, Wolf, everyone provided quick and effective supporting!
It was all working well when it starts to do /zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh, now, I am going to switch to another app.
Thank you for your review and sorry for the inconvenience!
Shopify rolled out Shopify Markets and in some cases our language switcher does not play well with it out of the box! We're working on a fix for this and will deploy a corresponding update soon!
Next time I'd suggest getting in touch with our support team which would have fixed this in no time ;)
Its reliable and makes it a legit multiple language site,
Their support team is fast and does everything while you watch I love them.
Great App and friendly customer service! If you want custom translation and reliable customer service, just try this one. Recommended! All work perfectly!
Excellent customer service. They help very quickly when you have a problem. App is very easy to use!
Great app, very useful.
I can have both French and English on my store in just a click.
Backend is very easy, even for non developer. And support is really efficient, available... and nice. I hardly recommend it !