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Langify is an easy to configure translation tool for your store. Customer service is where they really shine - they are so fast and efficient it will make your head spin.
This app is great. Not only that, but their support is great. Always get a response with 10 minutes & even on a weekend. If you want to do translations don't even bother looking at other apps Just use Langify.
Langify is a truly amazing app. Their support is extremely responsive and helpful, solving everything super quick.
I had some questions about Langify as well as some adjustments to make on the layout of the language selector button. At my complete satisfaction, I can tell that I received full support, very efficient and totally uncomplicated. I'm very happy!
The best solution to get multi-language on your store + customer support is top-notch. Totally recommend everyone to use Langify. :D
Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.
The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.
Great support, we had some misunderstandings at the beginning but they really helped me out eventually, been using the app for a long time and it's very reliable. thanks!
Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.
On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.
Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!
About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.
Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.
Brilliant Customer support: extremely quick and efficient. The agents provided me with ad-hoc video and screenshot to make the set-up error proof. The app itself it very easy to use.