LangShop AI Language Translate
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Avaliações (715)
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Just the best customer service I seen in 3 years using different apps on Shopify. Always here to help even if sometime it’s going out of theirs app topic. The app itself work perfectly well, just require some work the setup everything. I have nothing wrong to tell about them. Perfect app for who plan to expand in international market for a long run.
Hey! Your kind words are awesome motivation for us! We are very grateful that you are in our family! We are always glad to help you in setting up your multilingual store and not only :) Just let us know if you have any questions!
GREAT HELP FROM SUPPORT
App is working very fine for me
awesome! this is very easy to use and I really recommend to anyone who wants languages for their website
Hello Future Store owner,
Thank you for leaving such a nice review, it's truly appreciated.
We're glad to hear that you find our app customer-friendly and hope for the fruitful and beneficial cooperation in the future.
Best wishes,
LangShop Team
Super helpful support that worked with us to make sure we got our hreflang tags implemented correctly.
Hi GAFELL, thanks for your review. We are glad we could help you with your request. Our 24/7 Support team is always ready to take care of your multilingual store 🤗!
Best wishes,
Taras.
The App works great, though i did have some trouble for setting it up at first. Within minutes their great support team helped me out and everything ran smoothly. So i would recommend their service
Hello!
Thank you for your great review :)
Our Team will do our best to make the uboarding process even better.
Should you have any question about our app please feel free to contact our support Team any time.
Best regards,
Langshop Team.
The app works ok, but this review is about technical support. It's the best support ever - responded instantly, customized me everything I've asked. Thanks to my support specialist Dayana Nezhura.
Thank you for your kind feedback! It's a pleasure to assist you. I'm always at your service!
Warm regards,
Dayana Nezhura
Excelent functionality on this app, the translations are of a decent quality and were working fairly quickly. The support team was very quick to solve any issues I had and clear my doubts.
Hello, thank you for your feedback. We are always at your service. If you have any questions, just let us know!
That's strange, I did not touch the app for months and now, each time I try to open it, I get the message : "oops, something went wrong". That's unfortunate, this app does a good job but now I can't add any new translations. Can you solve it? 6th October - Thanks to their quick reply, I managed to regain access to the app by allowing all cookies, a big thanks to the team. Quick question though : if I need all cookies to run on my browser to access the app, does our customers have to allow all cookies on their browser as well to access the translations?
I would like to apologize for the issue that you have faced. I have created an internal ticket to your shop in order to discuss the reported case.
Our developers have investigated the issue that occurred and figured out that it's related to the browser cookie, not our app.
That's why tho fix the issue, please allow all cookies in your browser settings, so the app can work again.
Depends on your browser it can be done in different ways.
Please find instructions on how to make it happen here
https://help.langshop.app/hc/en-us/articles/4407737159570-Cookies-Management .
Regarding your question, no, your customers are not affected by this requirement.
Also, I'd like to let you know that currently, we are working on the app improvement that will isolate the cookie issue.
If you'd like our Support Team will let you know once this feature is implemented.
It's really important for us to make the app working well and our customers happy.
We are looking forward to hearing from you on the ticket and are always ready to help with any case related to our app.
Great and fast support ! i had a problem with the currencies and my store and the fixed that very quickly and the right way, on a sunday !
It is very easy to use. We are very satisfied with live support. We especially thank Ms. Dayana Nezhura.
We are very glad that you like our app! Thank you very much for your kind words! Any questions, just let me know!
Regards,
Dayana Nezhura ;)
It's a very nice app, if you want to add multi language option to your website.It's easy to use and they provide very easy step to install.
Specially, I am very satisfied with support of Langshop Team,They replies very fast with proper solutions.