LayoutHub ‑ Easy Page Builder

so far so good, out of about 5, I like the feel and set process one this one best. I found that the other all tended to lack something, and "layout" seems to be more complete all around

Easy to use features, you can build a page, collection etc in a few minutes. Support is very quick and effective - worked with Flora - amazing experience. Highly recommend!

This App changed the whole aspect of my website ! Super easy to use, I'm so glad I found it ! I highly recommend it !

Top Service und geniale App! Ich bin wirklich super zufrieden mit dem Aufbau und der Leichtigkeit von Layouthub.

New trying the app. A few questions came on the way. Andy was fast to respond and find solutions. I am using the free plan at the moment. Andy mentioned that I could upgrade to the paid version for more customizations. He was not pushy though. I appreciate that. Launching a business, you can have tons of monthly expenses due to apps. Eager to try more features of the app.

Customer service is great. The app works well and the team can help you with any customizations or bugs.

The app is okay. However, every color, font, etc isn't being inherited from the theme. A lot of it, especially the fonts, requires you to choose from the ones available within the Builder and not every font supported by Shopify is available within there.

Customizations are limited as well within the builder and attempting to modify within the code in the Code Editor within Shopify is next to impossible with the naming schemes. The idea of this app is nice and has a lot of nice things about it but there are far too many limitations. I currently have the Basic Paid plan but likely not for much longer

Had this app last year, and i liked it. Started a new store last week and decided to add it again. But oh boy have things changed.

If I create any Page it looks wonderful, that's the thing tho, it just looks good, but does not function on Mobile or iPad. It slows down my website significantly, I have the pro version I'm paying $30. And decided to contact Support thru their Chat feature, I suppose they thought i was contacting them way too many times since my site was crashing by making their pages Default. *They even went far enough as to remove the Chat Support option on my Admin page. Any and most of my issues: I was told to read a helpful How to Article on doing it yourself, instead of them helping on Logical errors on their part. For example: Any page I created, if i made a change to it, it wouldn't reflect on the Live website, but it does on their Admin. (As if the change never took place, almost like having to clear cookies/cache so that you can see the changes take effect, but even that wouldn't help) Their service no longer works, since last year there hasn't been any new updates, no new services, or pages, they call them widgets or features. And customer services is really awful, all this happened on the first day i installed the App, of which of course they charged the same day, i requested a refund the same day i installed it, and was told NO REFUNDS. Shopify as many of you know; does not refund App related Charges also.

Overall: My website is crashing because of this App. Their pages do NOT use SEO friendly URL's, No new Features in Years, Poor customer service to the point that they Ghost You. You have to fix any errors on your own by reading their "helpful" how to Articles. No refunds.

In order to use Newsletters, you have to signup for a secondary service like (mailchimp) instead of this App using the Shopify email (send/receive) function.

Countdown timers are not customizable,

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Update:
Notice how the LayoutHub response is to put blame on Everything else but themselves. They are even Incapable of taking responsibility for a paid service they offer.

1. They put the blame on crisp.chat tool, they say it's a third party and we are not responsible that you don't have chat support. (You are on your own)

2. They seem to not even understand the issue at hand, that is the incorrect page:
This page crashes on iPad: https://criptoexpertos.com/blogs/hardware-wallet?view=layouthub-63dbcc4cfee5cd1b4a2feea2

[ remember i said they don't have search engine friendly URLS's ? - The above URL is a perfect example of what you get when you create ANY page using their App, of Which it will never Rank on any search engine, *Their response? Sorry that's the way it is; we can't help you, and then you are blocked] They blame it on the 3rd party Chat app NOT working. Genius

3. By their own admission, they themselves are "we are not sure" is their response.

4. Like i mentioned in my original Review "They make you jump hoops and offer NO REFUND"

5. Again they say " it's managed by Shopify" We cannot and will not offer refunds. And as many of you know: Shopify does not offer refunds for APP CHARGES, beatiful if you want to build Apps to have a 0% Return Policy.

And lastly they are even condescending and thank you for giving them free money by saying "Thank you for taking the time to leave feedback, it is much appreciated." TILL THIS DAY I HAVE NOT RECEIVED MY REFUND, NOR HAS MY WEBSITE BEEN FIXED BECAUSE OF USING THIS APP.

Great customer support experience so far despite on free plan. Andy is very handy and prompt in fixing my design issues these past 2 days. Will continue to test around with this app and decide if it is a good long-term fit for my e-commerce brand. Kudos thus far! Keep up the good work Layouthub team!

I have needed help twice right after I had installed this and both times the Chat option was very helpful. We will continue with this app and are considering going to the Pro version so we can get lazy load on our images.