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Customer Service is top notch! I'm really tech savvy and have made lots of sites over the years. Installed this app and loved the options. However, one section wasn't showing on the site the same as it was on the editor/draft page. I logged into the Chat service, got a rep within seconds and in less than a couple minutes Duke found the issue and fixed it. I almost couldn't believe it! If I hadn't gotten that help, I probably would have moved to a different app for layouts. That fast assistant made a customer out of me!!
Dear Tracy,
Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!
Best regards,
Duke| LayoutHub Customer Success Team
Duke was so helpful and took away my stress and anxiety. It may have been basic for him, but for me that doesnt like computers, he was my blessing today.
Dear Leanne,
Thank you so much for your kind words! I'm really happy I could help alleviate your stress and anxiety. No question is too basic—I'm here to assist with anything you need. It’s great to know I could make a positive impact on your day.
If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. I'm always here to help.
Duke | Customer Success LayoutHub Team
I can't say enough about how good the help team is and quick support. I literally love this app to use for my store.
Dear ZIPCushions team,
Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.
Duke | LayoutHub Customer Success Team
Lots of layout options and functionality to choose from. Best bit though is the support. Whenever I have issues or questions, they're there to help.
Dear Jo,
Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.
Duke | LayoutHub Customer Success Team
The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.
Dear Logan,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
LayoutHub has unmatched customer service compared to any other app that I've used on shopify or wix. They are always around 24/7 to answer any questions within a minute or possibly 2. Ive had a hell of a time figuring out how to build on Shopify because it seems to be way more difficult than Squarespace but Layouthub has truly made it possible. Thanks to Jesse and their whole team!
Hi there,
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LayoutHub and that our customer service has exceeded your expectations. Providing prompt assistance and support is our priority.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with LayoutHub continues to be exceptional!
Best regards,
Jesse
LayoutHub Support Team
Duke helped me so much! I really appreciate the fast help i get with layout hub
Hi Isabelle,
Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
Duke | LayoutHub Customer Success Team
Kian from support has been very patient on helping me with easy things that I wasn't sure how to do so. He was able to properly show me easily how to adjust things on my website and modify some of the images as well. Really appreciate his knowledge and support. Very fast responding and kind as well.
Hi Gustavo,
It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
Kian | LayoutHub Customer Success Team
So far, so good. Danny helped me out with my concern quickly and I appreciate it. Looking forward to doing more with LayoutHub!
Hi KingVture,
Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!
Best regards,
Danny| LayoutHub Customer Success Team
LayoutHub is my go-to tool for building elegant pages on my Shopify site. I have a rather complex backend (with booking calendars, quizzes, etc.), and LayoutHub has been an indispensable tool for my business to run smoothly. And the support is fantastic (shoutout Duke!!).
Dear Heather,
Thank you very much for your kind words. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Duke | Customer Success LayoutHub Team