レビュー (2,984)

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年9月27日

Customer Service is top notch! I'm really tech savvy and have made lots of sites over the years. Installed this app and loved the options. However, one section wasn't showing on the site the same as it was on the editor/draft page. I logged into the Chat service, got a rep within seconds and in less than a couple minutes Duke found the issue and fixed it. I almost couldn't believe it! If I hadn't gotten that help, I probably would have moved to a different app for layouts. That fast assistant made a customer out of me!!

Denley Homestead
アメリカ合衆国
アプリの使用期間:約1時間
LayoutHubが返信しました 2024年9月30日

Dear Tracy,

Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!

Best regards,
Duke| LayoutHub Customer Success Team

2024年7月4日

Duke was so helpful and took away my stress and anxiety. It may have been basic for him, but for me that doesnt like computers, he was my blessing today.

Connected Energies
オーストラリア
アプリの使用期間:2年以上
LayoutHubが返信しました 2024年7月8日

Dear Leanne,

Thank you so much for your kind words! I'm really happy I could help alleviate your stress and anxiety. No question is too basic—I'm here to assist with anything you need. It’s great to know I could make a positive impact on your day.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. I'm always here to help.

Duke | Customer Success LayoutHub Team

2024年7月9日

I can't say enough about how good the help team is and quick support. I literally love this app to use for my store.

ZIPCushions
アメリカ合衆国
アプリの使用期間:1年以上
LayoutHubが返信しました 2024年7月10日

Dear ZIPCushions team,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

2024年7月16日

Lots of layout options and functionality to choose from. Best bit though is the support. Whenever I have issues or questions, they're there to help.

UNPLUG Easy Outdoor Adventure
オーストラリア
アプリの使用期間:約1年
LayoutHubが返信しました 2024年7月23日

Dear Jo,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

2024年5月23日

The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.

Icon Wallets
アメリカ合衆国
アプリの使用期間:約1ヶ月
LayoutHubが返信しました 2024年5月29日

Dear Logan,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

2024年5月1日

LayoutHub has unmatched customer service compared to any other app that I've used on shopify or wix. They are always around 24/7 to answer any questions within a minute or possibly 2. Ive had a hell of a time figuring out how to build on Shopify because it seems to be way more difficult than Squarespace but Layouthub has truly made it possible. Thanks to Jesse and their whole team!

My Store
アメリカ合衆国
アプリの使用期間:7ヶ月
LayoutHubが返信しました 2024年5月4日

Hi there,

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LayoutHub and that our customer service has exceeded your expectations. Providing prompt assistance and support is our priority.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with LayoutHub continues to be exceptional!

Best regards,
Jesse
LayoutHub Support Team

2024年9月15日

Duke helped me so much! I really appreciate the fast help i get with layout hub

Isabelle Staub
アメリカ合衆国
アプリの使用期間:11日
LayoutHubが返信しました 2024年9月17日

Hi Isabelle,

Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Duke | LayoutHub Customer Success Team

2024年7月15日

Kian from support has been very patient on helping me with easy things that I wasn't sure how to do so. He was able to properly show me easily how to adjust things on my website and modify some of the images as well. Really appreciate his knowledge and support. Very fast responding and kind as well.

Quni Boutique
カナダ
アプリの使用期間:28日
LayoutHubが返信しました 2024年7月22日

Hi Gustavo,

It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

2024年9月18日

So far, so good. Danny helped me out with my concern quickly and I appreciate it. Looking forward to doing more with LayoutHub!

KingVture
シンガポール
アプリの使用期間:約13時間
LayoutHubが返信しました 2024年9月23日

Hi KingVture,

Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!

Best regards,
Danny| LayoutHub Customer Success Team

2024年6月26日

LayoutHub is my go-to tool for building elegant pages on my Shopify site. I have a rather complex backend (with booking calendars, quizzes, etc.), and LayoutHub has been an indispensable tool for my business to run smoothly. And the support is fantastic (shoutout Duke!!).

Hortihop
アメリカ合衆国
アプリの使用期間:2年弱
LayoutHubが返信しました 2024年7月1日

Dear Heather,

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Duke | Customer Success LayoutHub Team