评论 (2,974)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年3月31日

Super helpful customer services. Fast, Quick, Easy

Allure Ave.
美国
13天 人在使用应用
LayoutHub已回复 2024年4月2日

Dear Jessica,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

2024年5月23日

great help from the live chat staff

Darla & Co
英国
17天 人在使用应用
LayoutHub已回复 2024年5月28日

Hi there,

It's Dominique here from Layouthub support team, thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.

Best regards,

Dominique

2024年2月12日

Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.

My suggestion: Just call the app "500 Server Error", would be more honest.

The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)

Wooflinen
美国
5天 人在使用应用
LayoutHub已回复 2024年2月14日

Hi there,

First we are very sorry for your bad experience with the app.

Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.

Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.

Thanks and again we are very sorry for your bad experience with the app.

Best regards,
Anthony | Layouthub support team

2024年2月11日

The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.

4URSKNCARE
美国
大约2个月 人在使用应用
2024年2月24日

duke from layouthub really helped me with my problems! Excellent support! I would recommend it

AfterMatch
奥地利
22天 人在使用应用
LayoutHub已回复 2024年2月26日

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

2024年3月20日

We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.

Distinctly Living
英国
2天 人在使用应用
2023年12月14日

Amazing customer service Caroline is amazing. Support is available 24/7 to help with my needs

RIFLD RINGS
美国
大约1个月 人在使用应用
2024年4月22日

Awesome support!

MAKEFRAMEZ
葡萄牙
11个月 人在使用应用
2024年1月26日

Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results

Metro Mobility Scooter
美国
11天 人在使用应用
LayoutHub已回复 2024年1月27日

Hi there,

Thank you for your kind words!

We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design.

If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive.

Best regards,
Jesse | LayoutHub Support Team

2023年12月30日

This is a great app! The pages are so easy to set up, no need for codes and other confusing features. I had an issue with a FAQ page I created and Dilys was so helpful in fixing it right away. Highly recommend.

Elegant Impressions Bakery
美国
3天 人在使用应用