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In January I rated this as 3 stars. I found the App 'quite buggy' . I have now worked with the App for a month, and with LayoutHub resolved the issues. We created our first page and launch it. The blocks are good. I still think there's a lot of repetition and some obvious blocks missing from their templates, but you can create 3 basic pages for no charge, which is a fantastic offer. UPDATE - the customer service as responsive when we had issue with our initial page. When we tried to create a Landing Page for a bespoke collection, the images were blurred In the App (not the collection) prices in US$ (we are a UK site). Sure these should be easy to resolve, yet 4 days later no reply.
Because the pages need creating - we moved to an alternative - rather that upgrading to their paid plans.
Dear Cocorose London,
I am Cass Harper – Customer Success Manager at LayoutHub Easy Page Builder.
Thank you so much for taking the time to leave such a thoughtful and detailed review. Even though it’s been a few years since you shared this, we truly appreciate your feedback and the opportunity it gave us to reflect and improve.
I’m sorry to hear that your experience with blurred images and delayed responses ultimately led you to switch to another solution. That definitely wasn’t the level of service or quality we aim to provide, and I understand how frustrating that must have been, especially when your project timelines depended on us.
Since 2021, LayoutHub has gone through many important changes. I’ve personally joined as the new Customer Success Manager and built an entirely new support team, trained with much stronger product knowledge and faster response time. We’ve also continued to refine our app, with improved image handling, currency localization, and more flexible template options to help merchants like you create beautiful, custom pages with ease.
Although some time has passed, I truly hope you might consider giving LayoutHub another try in the future. It would be our pleasure to support your success and show you how far we’ve come.
Warm regards,
Cass Harper
Customer Success Manager
LayoutHub Easy Page Builder
This app won't let me customize the page. I couldn't add any section as my preference once I choose a template.
Dear livenayad,
I am Cass Harper – Customer Success Manager at LayoutHub Easy Page Builder.
Although your review dates back a few years, we still want to sincerely thank you for taking the time to share your experience. I'm truly sorry for the frustration you faced back then especially with the difficulty customizing your page and adding sections freely after selecting a template.
At that time, LayoutHub was supported by a different Customer Support team, and I regret that we didn’t meet your expectations.
Since then, I've taken over as Customer Success Manager and have built a brand-new support team with stronger product expertise and a customer-first mindset. We've also made significant improvements to our app based directly on user feedback including major upgrades to customization flexibility and overall performance.
Today, LayoutHub is undergoing an exciting new phase of development, and we're deeply committed to delivering a product and service that truly adds value to your store.
If you're ever open to giving us another try, I would be honored to ensure your experience with us is smooth, helpful, and worth your time. We’d truly appreciate the opportunity to serve you again and hopefully earn back your trust.
Warm regards,
Cass Harper
Customer Success Manager
LayoutHub Easy Page Builder
The design are good, but for me the BAD point is that this tool don't have good pixels integration. We can only have Facebook (with not lof tracking) and not tiktok pixel, snapchat pixel, etc. This is terrible for an app for landing page...
Sorry for this bad experience, we will try to find a solution for Titok Pixel, Snapchat Pixel... as soon as possible. Please let us know if you need any help, we are here to help as soon as possible.
Thank you and regards