整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年1月28日

The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!

SIC GEAR SUPPLY Co.
美国
27天 人在使用应用
LayoutHub已回复 2024年1月30日

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

2024年3月31日

Super helpful customer services. Fast, Quick, Easy

Allure Ave.
美国
13天 人在使用应用
LayoutHub已回复 2024年4月2日

Dear Jessica,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

2024年3月20日

We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.

Distinctly Living
英国
2天 人在使用应用
2024年2月24日

duke from layouthub really helped me with my problems! Excellent support! I would recommend it

AfterMatch
奥地利
22天 人在使用应用
LayoutHub已回复 2024年2月26日

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

2024年1月15日

Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!

ENVNO1
美国
19天 人在使用应用
LayoutHub已回复 2024年1月17日

Dear,

I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

2024年3月19日

Great. Dominique was great, thank you

Jeluxe Jewelry By Lea
美国
8个月 人在使用应用
LayoutHub已回复 2024年3月20日

Hi there,

It's Dominique from Beae support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

2024年1月25日

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

BLKBLQ.Co
美国
6天 人在使用应用
LayoutHub已回复 2024年1月30日

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

2024年2月11日

The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.

4URSKNCARE
美国
大约2个月 人在使用应用
2024年2月17日

The chat support people are very helpful. :)

The Bronx Cannabis Company®️
美国
8个月 人在使用应用
2024年3月7日

Really useful and templates looks high-class! I really like and will use it in future^^
And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!

Lefant Store
美国
大约7小时 人在使用应用
LayoutHub已回复 2024年3月10日

Dear,

I'm Duke from support team. Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,
Duke | Customer Success Team