LDT Online Courses

LDT Online Courses

レビュー (177)

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月12日

This is my first review (with having many apps installed on our site)--this online course app is EXACTLY what we've been wanting to integrate in our site for many years, and finally we have something that really works.

It's very easy to use with the learning curve only being a few hours of investment. I haven't seen any bugs so far. The only negative I would say is it seems the customer service is on the opposite time of the world as the US, but once we got them on the chat (at midnight our time) they were awesome and stayed on with us for almost 45 minutes helping us configure the platform into our site.

Highly recommend!!

The Home of Times Tales!
アメリカ合衆国
アプリの使用期間:6ヶ月
2025年1月7日

Great support!

LOLU™ HEALTH
ニュージーランド
アプリの使用期間:4ヶ月
2025年2月23日

Amazing app! I love how we're able to have a course on our shopify store without having it to link to a third party website such as thinkific. The supprt and dev team are amazing as well, as they help with customizing the app to our branding and ensuring that everything functions properly. Super affordable as well! Highly recommend this app!

THE BROW SHOP
カナダ
アプリの使用期間:約1ヶ月
2025年2月2日

I needed some customization and made quite a few suggestions. They made the edits and implemented my suggestions, which I didn't even know they were doing!!! They emailed back to advise me the edits and implementation were applied and it looks fabulous!!

Instructional Graphics
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年12月8日

Great app and the customer support is top notch! I am very happy that I chose LDT as the platform for our online courses.

CPE Hub
アメリカ合衆国
アプリの使用期間:6ヶ月
編集日:2024年12月21日

Unfortunately, the support is not available, changes to course content were reversed overnight and the videos sometimes don't stream at all. The server was also down from time to time, then unfortunately nothing worked at all.
I've been waiting a long time for answers, and support is currently not available at all. What a pity.

***

This app looked so promising.

Big issues unfortunately:
- support doesn't react or exist 8/10 times.
- Videos on their server have big issues streaming
- Server is sometimes down and therefore the whole course
- Happened several times: I changed a lesson (content, another video link). Now it changed back to the old content? Please help very urgently!

I am very disappointed. I think I have to find another app :(

***

Update (Dec 2024):
- You are exposing my private data in the screenshots in your answer?
- Suppoert: I wrote 8 mails to support@ldtsoft.work in the last four weeks. I got only 1 response (telling me that I am wrong)
- Same again in this answer: Telling me that I am wrong. I switched ALL video links to a Vimeo integration. It worked properly. But it was all undone the next day and I had internal video links again. Please just don't tell me that I am wrong and don't contact me on all those issues that I have. I don't like to write this review but it was my last chance to get help on this app.
- Recommended low resolution is the answer to videos that don't play at all? Even after a 5 minute wait?
- Yes I am still on a free plan. Happy to upgrade once I need more courses and features.
- I asked you for guaranteed uptime of your server. No answer. Send me a protocol at least to narrow down on the issues. There are issues and it won't help to say there aren't.
- Happy to edit this review when you help me finally.

Falconaid
ドイツ
アプリの使用期間:3ヶ月
LDT Teamが返信しました 2024年12月18日

Hi there,

Thank you for your feedback.
Through investigation, we learned that our team has responded to your ticket multiple times. We are completely unable to reproduce your issues.

> Server is sometimes down and therefore the whole course
Our servers are not down. We have confirmed that many times.

> Videos on their server have big issues streaming
You was uploaded many large videos (> 100MB). Our app recommends you to create a lower resolution version but you didn't do it.

Screenshots:
https://i.imgur.com/LBYctUB.png
https://i.imgur.com/OtnpRu9.png

It seems like you are on the FREE plan so there is not enough storage to do that for your large videos. We recommend you upgrade your plan to get more storage.

> I changed a lesson (content, another video link). Now it changed back to the old content? Please help very urgently!
Please make sure that you have already saved your changes.
If you have saved your changes, you may need to wait a few minutes to wait Shopify clean the cache.

Best Regards,
LDT Team

*Update:
Information from our Support team that they have not received any response from you yet.
Screenshots:
https://prnt.sc/R0R3S26OI-wR
https://prnt.sc/Lz5Puy9XsKjA
https://prnt.sc/pSAFkAUAPZrz

2025年2月7日

We are in the process of transferring our courses to this app. So far, it has been amazing! The interface is very clean and easy to use, and has saved us so much time! It's very desktop and mobile friendly and has a lot of features that others apps don't have. Cade and Bonnie have been amazing at providing us with support and helping us customize the app to fit our branding and aesthetics! Highly recommend this if you want to integrate a course directly into your shopify store.

THE LASH SHOP INTL
カナダ
アプリの使用期間:22日
2025年1月26日

Teraz jest ok współpraca i zaangarzowanie

LumaFlex Polska
ポーランド
アプリの使用期間:16日
2025年1月14日

Sehr schöne App. Kurse können leicht und schnell erstellt werden. Die INtegration ist unkompliziert und funktioniert gut.

WOWbrows GmbH
ドイツ
アプリの使用期間:9日
2025年1月24日

Easy setup and fast support. Imported around 750+ students easily.

Nebenzu
ドイツ
アプリの使用期間:7日