LDT Digital Downloads & Ebooks

I really like this app, and it's run by a very responsive and responsible team. Bonnie and Cade were my most recent customer service agents, but all have been stellar. They take suggestions to heart, and more than one of my suggestions have been implemented which makes a customer feel like their input is important. It is flexible and easy to use. Definitely one of the best Digital Downloads Apps on Shopify!

Easy to use and versatile. Allows me to connect docs/eBooks via shareable link from my own cloud storage or upload them to the app. Easy licensee key use. I'm able to include a link to instructions or a link back to a different product for promotion. It integrated old orders with archived product pages allowing customer purchase history to access previous downloads.

#1 Reason we use it
We use one product page to sell one-off docs that change to a different doc when restocking. Most apps could not allow us to keep the docs original to the order purchase in the customer order history so they can redownload if needed.

Most other apps, only offer the option to "update" the order history with a new doc. This meant we had to create a different product page for every restock of a one-off doc, even though the product page is identical. (NOT IDEAL) This app solved this problem easily. We can restock one product page with a different one-off doc and the order history retains the original doc for redownload.

The customer service is top tier. They quickly communicated with us extensively pre-purchase and after for instillation. We never had any issues with the installation, just questions to reassure we were setting it up properly for our unique needs. The app has clear instructions built-in with multiple options for use.

We've used several other aps, like the owl one, which we dropped because the app would miss purchases in an order and failed to deliver them to the customer. Never had that problem with LDT.

Highly Recommend!

Excellant app and wonderful support executives, very helpful by nature. I requested them for a feature and they did. Best app and best team, highly recommended

Useful app, great web chat for assistance. Cade assisted me with something today and it was explained very clearly for me to resolve my issue.

Funktionert super und der Support ist sehr nett und geduldig.

Works perfectly for my needs, allowing my customers to immediately download both free and purchased patterns. Support has been responsive and helpful when needed.

LDT Digital Downloads has been fantastic to work with! Pete helped me preview audio files for my digital music business, and the support was quick, professional, and super helpful. It made the whole process smooth and easy. Thanks, Pete, for going above and beyond.. I really appreciate it!

Great customer support, easy to use

Works as advertised!

The support team is fast and truly listens. Bonnie and her coworkers have been very kind, and they are going to add a new feature after my request.