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Every time I have a question I just go to the chat feature on their website. The customer reps there are usually very helpful. Anything they can't answer they refer to Adam. And there's practically nothing that Adam can't solve! We have spoken on the phone and have been referred to him in several occasions. His service is excellent. Most recently I got stuck on a Sunday afternoon trying to add a custom URL for my affiliate site. Submitted the issue via chat. And the next day, on Monday morning, Adam notified me via email that it was solved.
Jennifer was very helpful and quick to respond
Ok got them installed. Forget all other competition for affiliates. Absolutely. Only have 2 issues, the amount of unique visitors is low for what your paying. Should definetly get more. I could see having a cap on the affiliates a month but views? Ehh Ill take the good with the bad on that one, chalk it up.
Next issue is kind of big, and confusing! I cant get it set up where when they refer someone then they get 1% of the person that they refer (another affiliate) sales. Other than that, the interface is beautiful. Their support is quick to respond. Just please fix those issues.
Added note: Please add other social media, tumblr
I had a serious issue with a connection that swapped between my two accounts. It was a bit tricky and the client service did not understand. But then, I talked to Adam Jacobs and we finally started to be on the right way. Thanks once again Adam !
On an other note, leaddyno is simply the best affiliate program. Easy, complete without full subscription unlike others... Go for it.
i Like this program a lot. It should be very helpful with my hemp company. We make non psychoactive extracts from cannabis and have been having trouble spreading the word because the FDA won't allow us to say much about cannabidiol. We are looking forward to showing the world our cbd crystals and terpenes with this great app!
Customer support very helpful.
Nous utilisons LeadDyno pour nos partenariats notamment sur les réseaux sociaux, des programmes d'affiliations et des liens ambassadeurs.
Bonne visibilité des données du système. Le design pourrait-être amélioré mais on peut tout de même avoir un rendu pro, je recommande.
Lorsque j'ai eu un soucis avec mon back office Jennifer Goodman du support client a pu résoudre mon problème rapidement et en chat direct ! @guillaume_rdgz
After several conversations of trying to get my url setup and established in ECA for over a week, Deidra helped put an end to a long unnecessary process of trying to get setup. She was very helpful and explained what wasn't previously explained. She didn't just dump me off, she wanted to make sure that the issue was resolved. Thanks Deidra!
Sorry to hear you were having issues setting up your ECA profile! Glad to hear Deidra was able to help you get this set up to your satisfaction.
This app is everything! Does what i says it will. Best customer service experience with Jennifer Goodman. Huge help! Thanks
CoutureFX.com
Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.
Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature.
As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking.
We appreciate you choosing LeadDyno and look forward to growing with you.