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I've not used the app much because I didn't have any active affiliates, but I didn't really have much trouble with it. So the app is fine, but the people managing it are not. Be very careful when you go for the trial. You will not be able to find out what your remaining trial period is without having to email them, so it's extremely easy to leave it too long and incur a charge. I spoke to support, and apparently you cannot cancel your account on your own too without emailing them. This is ridiculous and not to mention, extremely unethical.
Even so, I've managed to cancel my account from the dashboard, before my trial period ended. So let's see if it works.
Needless to say I have also reported them to shopify.
PS: It doesn't make any sense for me to pay extra just because I managed to get more traffic on my own. Their monthly plans are based on the website's traffic, and the prices are ridiculous.
Really stoked on the prompt and helpful instant message chat with this service. I'm new to this app but they always help walk me through my questions quickly. :)
Great customer service! Love this app
Tech support is Awesome! Jennifer, makes this a breeze.
2 days into my trial with LeadDyno. So far so good. No issues. The learning curve isn't bad and the customer service is great. No complaints yet.
Jenifer Goodman... a great customer support assistant! Thank you for your adecuate and professional support!
Adam was extremely helpful in helping us get set up! Can't thank him enough, looking forward to the results we will get.
Jennifer Goodman efficiently helped me to solve my problem as well as identify what the root issue was. I love the App and customer service is A+++
Currently working on adapting LeadDyno to our specific needs. Some highlights:
1. Highly customizable through APIs
2. Great control panel
3. The best customer support (very responsive to our multiple doubts!)
Keep the good work guys!
A
The app is very deep and easy to use and offers great cost ability. When you are inside there is great customer support that knows the ins and outs I had a few questions and they were swiftly answered by a nice woman named Jennifer Goodman would definitely recommend.