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The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!
Thanks for kind words about our customer service and onboarding team. We are glad you are enjoying our affiliate marketing platform. We look forward to helping your business grow with affiliates.
LeadDyno is very easy to use with tons of features and a great customer service team. The more we learn about it the more it's becoming integral to everything we do.
Thanks so much for your review. We are happy to help you grow your affiliate program and we appreciate your business.
Very helpful. All these different apps you can use for Shopify can get confusing. LeadDyno helped me step by step to get my affiliate commission and discount code up and running! Highly recommend LeadDyno. I chose LeadDyno because of the great reviews from other businesses' I work with on e-commerce.
Thank you for the kind words and thank you for choosing LeadDyno!
Jennifer has so much patience!!! I kept asking her questions and she directed me and told me what needs to get done. She sent me videos and pointed me int he right direction. We went throughout every detail on the site so that I can complete all the requirements and update all the affiliate information etc. Thank you so much Jennifer for your time and help. Gabriella
So far so good- great customer service. Had a slight issues and they helped me with it promptly. Relatively easy to use.
Thank you for your great review!
It is great, I am still trying this app, and I am highly appreciate custom support, They are very patient to help me.
App had many great features. What a blessing for our business to be able to easily support referrals. Very happy Shopify is working with them. .The chat support was very good and through, most of the time available.. Answered all my questions. We are definitely going to make good use of this. I spent a lot of time looking for information during setup. Support content is sketchy. No search button. However chat covered all my questions. You can add different levels of affiliates which is awesome, but there is no way to segment affiliate when they sign up so that they can be placed in the correct category and receive the appropriate commission level.
I had a priority task to get our audience affiliate page setup and was stuck in the configuration. I did a quick chat with Deidra and she helped me resolve the issue in minutes.
So far so good. We have used Refersion but it didn't have the features we needed to expand our program. LeadDyno has the feature-set and set-up has been quite smooth. Jennifer has been very helpful. Not sure if they have a team managing that chat ID or if she just doesn't sleep, but they have been very helpful and patient in answering my questions. Hoping the execution is as flawless as the setup!
I have used LeadDyno for just under a month and so far I am really liking it for setting up my affiliate program. I looked at the other top reviewed apps and this won me out on price, reviews and customer service. The best thing about it is the live chat support. I often work odd hours and Jennifer Goodman has multiple times been available in seconds to answer my questions and also a couple times, Adam Jacobs. They are both friendly and provide quick, clear answers and solutions. The affiliate dashboard seems to be user friendly and the traffic analytics have been useful so far. I recommend!!