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5-star review for customer support! I've gotten support multiple times from Adam and he always delivers the solution in a timely manner. We haven't launched our full-fledged affiliate program yet so I can't speak to actaully running the system quite yet... but set up was very simple and the dashboards are great and easy to use.
**UPDATE**
I've been using LeadDyno for a couple months now and it has been AWESOME!! Very easy and intuitive to use for both myself and our affiliates. Love the dashboard and automatic emails we can send out. Great program, very happy with the product and customer service!
Excellent customer support! Very responsive! Very good Application which lacks some features but I hope they will include them in their future release.
Great to hear you have been so happy with our customer support. Definitely let us know features you would love to see. We work hard to support our clients as they grow. Thanks again for choosing LeadDyno.
The customer service team is excellent. They have always answered my question and solved my problem.
Thanks for choosing LeadDyno for your affiliate software platform. Great to hear you have been happy with our customer support team. We appreciate your business!
You are amazing. Thank you for all your help. I am ready to start sharing with affiliates and generate sales.
It was really helpful working with the chat help on the website because you were able to answer my question very thoroughly and right away!
So glad you found our live chat helpful. We do our best to be available by chat, email and 1:1 online meetings. We appreciate your business!
OK...so you may appreciate this perspective coming from a non-programer. I have used 1ShoppingCart for nearly 10 years but with this new venture decided to move on. A HUGE part of our business success is the ability to operate a reliable and easy to use affiliate program. I tried 2 other affiliate programs from the Shopify app store and after spending about 3 hours setting up each, I gave up on each. Fortunately I persevered and tried one more, the last one that seemed like a viable option-LeadDyno. After having experienced the two other affiliate interfaces and feeling dread in trying to figure it all out, coming to LeadDyno was a totally different experience. Their step by step instructions are excellent (except for one aspect of the tracking documentation that needed to be inserted into my WordPress site-but within minutes of chatting with customer service online it was all totally explained and set up), their sign up process from an affiliate stand point is super easy and clear, the tracking interface is great. One of the other competitors has GREAT customer service too but it felt like the site was kind of new and there weren't a lot of references for it. The other company I just never heard back from at all. So, from a non-programmer perspective, I would totally recommend this app. At least from an initial set up perspective.
Great product to manage affiliate relationships. Software is easy to use for our company and affiliates. Customer service is excellent, particularly Adam.
I have used this app to integrate our Shopify platform effectively for our affiliates. It has a lot of different features, some of which I am sure I am not utilizing to the best of my ability. I had a big issue recently with a store changeover, and I found the support I received from Jennifer Goodman to be fantastic - she walked me through all of my questions, and I feel she went above and beyond.
Loving LeadDyno!
We are leaving Refersion with a large smile. LeadDyno has all the advanced functionality we need, excellent customer support, and a phenomenal product that is highly affordable. We are big fans of LeadDyno!
We are so glad you are enjoying our product and service so far. We appreciate your business!
Deidra specifically was very helpful, attentive and genuinely concerned with helping me solve my critical issue.
Thank you for your great review! We greatly appreciate it!