
LeftBrain
Galerij met uitgelichte afbeeldingen







Hoogtepunten
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
Over deze app
Geïntroduceerd
29 februari 2016
Talen
Engels
Categorieën
Klanten-analytics , KortingenIntegreert met
mailchimpWe automate customer marketing communication by using AI to ensure active customer engagement.
Rather than many complex screens to segment and target customer manually, LeftBrain does it all for you so you focus on your brand. LeftBrain tracks customer behaviour and takes action when needed.
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Customer Lifecycle Management: Keep customers engaged customers 24/7.
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Personalized Product Recommendations
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Targeted Bulk Emailing.
Prijs
Gratis proefperiode van 30 dagenPaid Plan
$10/maand
Pricing increases based on the total number of customers
- For stores with up to 1000 customers in the database.
Paid Plan
$10/maand
Pricing increases based on the total number of customers
- For stores with up to 1000 customers in the database.
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
37 recensies
We've seen a great improvement in conversion rate after switching our traditional email marketing to LeftBrain. The retargeting practice avoids spamming customers and our account manager has been extremely helpful in tailoring the software to our needs.
LeftBrain helped us to grow our email list significantly by using their opt-in feature which offers a one-time discount in exchange for signing up to the list. (Similar to large luxury boutiques.) LB also helped us to increase our sales by offering a tiered abandoned cart approach. (eg. send another reminder if the purchaser doesn't buy.) Also, when we were using other platforms, our discount codes were being shared between friends. Leftbrain solved this problem for us, by generating a unique code for each user. The setup was easy. Before them, we had tried a few other platforms, but we felt like we needed a lot of training to use them. Whereas, for Lefbrain, we used their setup tool, which guided us step by step about which emails were going to be turned on. We contacted their team about a few points we were unsure of. Following this, we were onboarded by their tech team and all of our questions were answered in clear examples. We couldn't be happier in discovering this app and have recommended it to a few friends already.
DO NOT INSTALL THIS APP. --- UPDATE: I lost 65 customers in one day thanks to an email that Leftbrain sent without my permission. On top of that, 1 person did make a purchase but because of the 10% discount offered across the board on a product that has very little margin, I lost money. ---- Leftbrain reached out via a cold marketing email. I usually ignore these types of emails but instead I installed the app and did the usual setup instructions. I didn't know what Leftbrain was or what it did, but I had expected some sort of onboarding. Instead, they turned it on without my knowledge - I only noticed because I was working on the site and their annoying popup started coming up. I told Kerem to deactivate it so that we can flesh out a few things. No less than 12 hours later, a mass email was sent out by Leftbrain on behalf of my company, to about 10% of my contact list. It was an poorly composed email with a massive blurry logo and American spelling, with a 10% discount that I never authorised. I looked in my discount codes and a bunch of discounts were created there. I did not under any circumstance tell them to launch an email to my clients - especially an ugly one that I never approved. I am absolutely furious at them and couldn't sleep last night. No resolution offered thus far, in fact they even had the audacity to imply that the logo was my fault. Why send a mass email to my customers without my permission? It's now damaged my brand and screwed up the polish I worked years to get. I regret ever installing it, I feel a deep anger and resentment toward them at the moment and yet they'll just go on about their day not caring about what they've done. Seriously, I'm over app creators like this.
Hi there. First of all apologies for this situation. I've tried contacting you about this and I'm hoping to help you resolve this issue. I understand your frustration, but due to extenuating circumstances that was explained in our email, this has caused a miscommunication yesterday. As you can see from all other reviews, customer service is in fact one of our strengths and we value that highly. We hope to hear from you soon. Best Regards.
Over deze app
Geïntroduceerd
29 februari 2016
Talen
Engels
Categorieën
Klanten-analytics , KortingenIntegreert met
mailchimpGemaakt door LeftBrain Technology LTD
Over LeftBrain Technology LTD
Gemiddelde score: 4,5
7 jaar ervaring bij het maken van apps voor de Shopify App Store
Ondersteuning
Stuur een bericht+447979592858
support@leftbraintechnology.com
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
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