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We have been working with LimeChat for almost a year and it has been an amazing experience. The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved. The catalogue is also working well. We have an overall report of our agent's performance also- resolve time, first response etc. Overall it's been an amazing experience, the LimeChat support team always answers and resolves our queries in real-time.
I recently started using LIMECHAT for my e-commerce business and I must say the experience has been great. The app has helped me to increase my sales through its abandoned cart recovery feature and the chatbot has been very helpful in answering customer queries in real-time.
But what really impressed me was the customer support provided by Ananya. She was patient, knowledgeable, and went above and beyond to help me set up the app. Her guidance made the process seamless and hassle-free.
I highly recommend LIMECHAT to any business owner who wants to enhance their customer service and increase sales. And a big shoutout to Ananya for her exceptional support and dedication towards her customers. Keep up the good work!
Finally an easy to use, all in one app for customer experience - UI is clutter free and minimalistic.
Thank you so much for your review, team Gluta White!
It's a pleasure to be generating value for you :)
Great App! Definitely helped our business :), LimeChat team has helped us a lot in setting up things. Kudos to Team LimeChat
Great Support. Excellent features. Has helped our business to scale up 4X times, since we started using this app. Our account manager is Sridhar and because of his guidance, we are scaling up at fast pace with Limechat. Thanks Sridhar
Amazing helpdesk and marketing tool. Best assistance provided by the team.
The integration was very smooth and they offer high quality work. Looking forward to grow more with the team.
Great app! Helped us solve many customers related query and even better for transacting with customers through WhatsApp. Highly recommended!
Really happy with the product and service and the way team and entire has improved overtime in terms of both service and product is phenomenal. Must try if you wanna grow your brand!!
The app is so fantastic and user friendly. I have started using the app since last couple of months and I can see amazing results now. My experience with the staff at Limechat was also superb. They are on toes right from the start till the issue gets settled up.
I highly recommend this app as it has very simplified process for Whatsapp marketing wherein in a click away you can reach to lakhs of customers. Last but not the least this space has helped me in building strong customer relationships as well.
Thank you, Provalo team 😍
This just made our day!
I am absolutely thrilled with Limechat that focuses on WhatsApp marketing! It has completely transformed the way we engage with our customers and boosted our sales like never before. Limechat's user-friendly interface makes it a breeze to set up and navigate, ensuring a seamless experience. The range of features it offers is outstanding, allowing us to send personalized messages, automate campaigns, and track their performance effortlessly. The customer support team is top-notch, promptly addressing any queries I had. If you're looking to harness the power of WhatsApp for marketing, this app is an absolute game-changer. Highly recommended! A special thanks to Arya.