LimeChat: WhatsApp Support+AI

- Great Dashboard, Clean & Simple UI
- Hands on support, kudos to Mannan
- Complete suite for whatsapp commerce
- Helped us in conversing with our customers very efficiently and touchbase with them with campaigns and journeys
- New Features are rolled out frequently, team is always trying to better the product as per the current market needs

Great dashboard, super pleasant onboarding experience. The team has helped us understand each aspect in detail and has also been available for any and all queries!

Good product with all-round features and good roadmap for solving many use cases.

We have been working with LimeChat for almost a year and it has been an amazing experience. The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved. The catalogue is also working well. We have an overall report of our agent's performance also- resolve time, first response etc. Overall it's been an amazing experience, the LimeChat support team always answers and resolves our queries in real-time.

Limechat proved to be a really good solution for our customer support and whatsapp marketing needs
It integrates well with all channels and the team is super supportive
The onboarding was extremely smooth and the bot is effective in driving sales

Would definitely recommend

We are very happy with Limechat platform , we are using Limechat since 7 months and they have a very seamless system to integrate omnichannels ,customer helpdesk and promotional/transactional campaigns . Our customer support and social media management has become very effiecient and easy

Has been a great experience. Easy to use & great customer support as well. It has been very helpful for our business.

LimeChat truly helped Conatural to have a seamless customer experience with one window ticketing solution for all our social media platforms and lessen TAT. The AI-powered bot is really efficient and easy to manage that uplifted our sales. The team is superbly active & responsive. Integrations & setups were quick and simple throughout. We managed to get the real-time, detailed insights and reporting of CSRs.
One window platform to manage all queries and an AI-powered bot to improve the customer journey.

We, at UrbanGabru, have been working with the Limechat team for several months now. The most important thing is that they help us to directly connect with our customers. Not just that, the team of Limechat joins hands with us to come up with innovative marketing ideas together. The journey has been really good as the team is proactive in providing us with on-time resolutions to any problems that we come across.

Limechat has been the best whatsapp commerce tool. Its definitely slightly expensive but worth it after you touch a certain revenue.

The team is the best part of this whole deal. They are always ready to help the team.

Kudos Limechat team for building a great tool.