LimeSpot KI‑Bündel & Upsells
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Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.
LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful.
They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store.
If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.
LimeSpot service has been exceptional! The support team is incredibly fast and solid. The service is extreamly easy to use, we were able to integrate LimeSpot in less than 24 hours thanks to the LimeSpot Team.
LimeSpot team took care of the integration and set up, they also covered all our doubts.
Installing LimeSpot was quick and easy. The onboarding process was intuitive, and it was easy to get everything up and running. The app began suggesting relevant product recommendations right away, which was great to see! What really stood out, though, was the support team—they were incredibly responsive and helpful whenever I had a question. Overall, it’s a great tool for boosting engagement and sales.
Rodolfo has been an amazing support!
Lime spot itself is a great and rich app; support team members like Rodolfo; make it super easy and simple to understand.
Very happy with his service and the app itself.
WORST APP EVER. Almost criminal how bad it is. The product is terrible, super long load times. We asked for custom work which was included in the plan. The customer service and response time was terrible. I wrote a negative review to get customer service to respond. The company responded and refused to do the custom work until I removed my 1 star review at the request of the CEO. I removed my review and they did the work but the load times were still garbage. We never really got the app live and they charged us $10,000 for one month. BEWARE BEWARE BEWARE. This company manipulates reviews and is terrible. I've never been more excited to uninstall an app. BYEEEE
We’re sorry your experience didn’t meet expectations and value all feedback. Let’s address some inaccuracies:
- Your claim of “super long load times” doesn’t align with our sub-100ms response times in your target market (US), which we shared with your developer via email while we were troubleshooting their individual workstation issue.
- Your claim that custom work was included is inaccurate — You signed up on a self-serve plan and did not provide us with your requirement when we asked. You only shared your actual request after leaving us a preemptive 1* review.
- Your claim the app “never went live” overlooks the few weeks it was live on your website driving over $30k in additional revenue (stats available).
- Your claim we charged $10k is materially false; no such charge happened.
You admitted using a negative review “to get customer service to respond” — a tactic to pressure us. We supported you regardless. Our goal is to provide value, not play review games.
We wish you the best.
We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!
lime spot is a really good app and it is very easy to integrate into the store.
I had a problem with the setup and Chester helped me really fast.
Amazing customer experience. Really helped us with applying changes and also the ML algorithm on the product recommendations is really good.
Super helpful team! Love the app