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never heard back from support plus The app totally froze our mobile site! otherwise was super awesome on a computer!
Fast and reliable reply and customization. I would recommend this app to everyone who likes to get better conversion.
Thanks for the recommendation! We're happy to help. :D
Frustrated with the following aspects so I uninstalled. They contacted me with regards to my review so I have raised the rating. Hopefully they will fix the issues.
1) Causes site to slow down to unusable unacceptable speeds
2) Installs a huge number of snippets and files that are NOT removed when uninstalled.
3) Installs CSS that is NOT removed when uninstalled
4) After going in and manually uninstalling the massive trail left behind I had limespot caused Liquid errors trying to bring up the deleted limespot snippets which I had to get assistance from tech support to search for and remove from numerous other files.
amazing support, had site up in no time with tracking online with no fuss. extremely helpful and highly recommend.
Happy to hear that you are pleased with our support. Thanks for the recommendation.
The app wasn't what I was expecting and was more complicated to use than I expected so I removed it within the day. When I did they emailed to say that to uninstall properly I had do reinstall and uninstall on the Limespot dashboard which would be done with a simple click of a button. I complied but it didn't uninstall and sloppily left code all over the place. I had to search and manually remove each and every one.
Edited to add that they have since been very attentive with a few phone calls and emails to make sure that the uninstall was done properly. They have also offered to give me step by step guidance should I want to try the app again. So customer service is very commendable.
Awfull, the sale circle was shown under the images , and now that it delet it there shit is still stuck on my website, DO NOT ADD THIS APP
We are sorry to hear about your bad experience. We’re normally known for our exceptional detail to customizations, and we regret that we missed the mark. Our team has reached out via email to answer your concerns. Thank you.
Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!
We apologize for any confusion.
LimeSpot is a recommendation and merchandising tool. While our recommendation boxes appear in your Shopify store’s public-facing interface when you publish them, out-of-the-box, we do not alter the behavior of your cart or other basic website functionality.
Given that you had LimeSpot installed for about 7 minutes, there was no time for your team to make any custom modifications that could have caused this issue. LimeSpot did not cause the glitch with your cart plus/minus buttons.
However, we would like to help you to use LimeSpot. We have contacted you privately to offer assistance and help to optimize your LimeSpot recommendation boxes.
We hope we can move past this confusion, collaborating closely with you to enhance the growth of your brand.
Eric and Essan were outrageously helpful in integrating the app with my store, and even implemented a few features I requested! I would recommend this app to everyone with a Shopify store that wants to make more money.
Easy to install and adapts well to your theme. The product recommendation is a great addition to our site.
I found the app very easy to set up and use. The dashboard is very intuitive, and settings are easy to find and change. Looking forward to seeing the results.