LimeSpot AI Bundles & Upsells

Trialled for a month or so with no real benefit seen, looks like we're an exception.

It didn't contribute over our trial and when I unnstalled, left some code in which I had to go and strip out. One thing to be careful with is that it adds to page weight and it caused a drop of 4-5 points on average per page in our google pagespeed insight scores.

To complicated so removed, now find out it deleted my mobile theme and am now trying to restore it what a nightmare hadnt noticed it was removed for 3 weeks and google penalising for not being mobile friendly now!!!!

AVOID!!!!!!!!!!!!!!!!!

More code left blocking google mobile bot..https://edge.personalizer.io/storefront/2.0.0/js/channel/core-bundle.min.js

I have been researching different apps that will create smarter cross-sell and upsell recommendations for my customers. The reviews for LimeSpot look great, support is great and responsive and based features the app seems like is can work great.

I was about to choose a subscription level and was shocked to see how much I would be charged based on my sales volume. Like said in a previous comment, I don't think it really makes sense to pay LimeSpot a premium fee based on my revenue when LimeSpot is not what is contributing to the revenue.

I'm hoping that LimeSpot will reconsider its revenue model for higher volume stores to something more fair and equitable for both parties. Upsells are very important of my business model and I would love to use this application.

App has no tutorial. Help files are not up-to-date. The support is terrible, never really gives a straightforward answer.
The app looks more promising that really is.

POOR CUSTOMER SERVICE. THIS COMPANY WILL HARASS YOU WITH EMAILS THROUGHOUT YOUR TRAIL PERIOD WHICH IS A COMPLETE TURN OFF. WHEN YOU REQUEST TO HAVE THEM STOP EMAILING YOU, THEY SAY NO - RYANNA AND THEIR SUPPORT TEAM DO NOT PROVIDE YOU ANY TYPE OF CUSTOMER SERVICE AND WOULD PREFER TO HARASS YOU SO YOU CAN PAY FOR THEIR PRODUCT. I HAVE NO INTENTION ON PAYING FOR THIS APP AFTER MY TRIAL AND INSTEAD USING A DIFFERENT APP BASED OFF RYANNA TELLING ME SHE WOULD NOT STOP SENDING ME EMAILS. HOW TACKY CAN A COMPANY BE? TASTELESS WHICH COMPLETELY TRUMPS WHAT THEIR APP DOES. I WOULD LEAVE ZERO STARS IF I COULD.

We would have been very happy with this App, if it was not full of bugs, the support not completely absent, and if they were not trying in every way to get a cut of your sales without actually doing anything.
■ The good things first: their product presentation actually is better than the one we had before for suggestions.
■ The bugs: their similar product recommendations are shown in a carousel which, if the navigation arrows are clicked, redirects to a 404 page. Wonderful shopper experience.
■ The absent support: We sent 2 different messages to notify them of this issue but got no response in a week.
■ The "trying to catch some of your revenue without doing anything": The support was prompt to contact us instead to recommend some "improvements" they made, where they would replace the product listings on our website with their listings every time they could (with their buggy experience), so that they can take a cut on our sales since all sales have to go through their product listing.

It's a good app. I would recommend. It's just not for me. There are a few extra features I would like. E.g. a simple minimalist theme (like no pictures and just text for example), and the frequently bought box, just doesn't visually fit with my particular store. Plus it doesn't look like it sums up the product costs in the frequently bought box. All these are specific to my particular store. You may not need these extra features. So it may be the app for you.

Just endless problems
and no interest at all from the staff to solve it
(just generic repeating of standard instructions you can find in
the help files, even if it doesn't address your complaint/issues)

1) related items didn't work..at all,
despite being the simplest thing that apps like these can do.
Didn't show items from the same collections,
nor with the same tags. Had to manually go to each and every single
product and assign items..which takes ages and defeats the purpose
of this app (let alone an AI smart app like this)

2) not responsive, shows ugly scroll bars and no arrow navigation
(saw this on other people's sites as well, not just mine)

3) AFAIK, no simple quick way to add or remove a section on
all pages (all has to be done manually per page)

4) shows products you've set to unavailable in your store anyways...

5) loads slow

6) sometimes doesn't show the item's images, until after you
browse through the carousel

7) leaves theme code behind after uninstalling (and emptying cache)

May work for you, but for me this was a disaster, despite
looking promising.

How can i change the language of this app?

Good app it seems!

Personalizer does exactly what I need it to and support was OUTSTANDING! Thanks, LimeSpot!