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Outstanding App!!!! Can not recommend enough!!!!!
Extremely Disappointing Experience with Limespot Personalizer
Our company recently had the misfortune of using Limespot Personalizer, and we are extremely disappointed with the service we received. Our encounter with this platform was nothing short of a complete disaster, and we strongly advise against anyone considering their services.
Inadequate Support: Limespot Personalizer's support team left much to be desired. Whenever we encountered issues, their response was unhelpful and unsatisfactory. They consistently failed to address our concerns effectively, leaving us feeling neglected and frustrated. It was disheartening to receive such poor support for a product we were paying for.
Persistent Breakdowns: We experienced frequent and disruptive technical issues while using Limespot Personalizer. It seemed that everything was constantly breaking down, causing our website to become dysfunctional. This unreliability had a significant negative impact on our business, affecting our online presence and customer experience. It was an ongoing nightmare that hindered our operations.
Misleading Email Solution: Limespot Personalizer's email solution was incredibly flawed and misleading. It would often direct recipients to a different page than what was promised in the email, causing confusion and frustration. This inconsistency reflects poorly on our brand and damages customer trust. We expected a basic functionality like email marketing to be reliable, but Limespot Personalizer failed to deliver.
Blame Game: Perhaps the most infuriating aspect of our experience was the way Limespot Personalizer's support team handled our concerns. Instead of taking responsibility for their product's shortcomings, they consistently shifted the blame onto us. Their refusal to acknowledge their own faults and tendency to blame us for the issues only added insult to injury. It was an unprofessional and frustrating experience.
Regrettable Years of Partnership: Regrettably, we trusted and used Limespot Personalizer for an extended period, enduring years of disappointment. It was a costly mistake that impacted our business negatively. Waking up to a broken site, malfunctioning emails, and an unusable website became a regular occurrence. We deeply regret our decision to stick with Limespot Personalizer for as long as we did.
In conclusion, our experience with Limespot Personalizer was nothing short of a nightmare. The inadequate support, persistent breakdowns, misleading email solution, and blame-shifting created an unmanageable situation for our company. We caution anyone considering their services to steer clear unless they want to subject themselves to a consistently broken website, dysfunctional email system, and unsatisfactory support. Save yourself the trouble and look for a more reliable and trustworthy alternative.
We are disappointed to receive this review from a brand we have dedicated significant time and effort to assisting over the past 3 years. During this period, LimeSpot has consistently delivered exceptional results, generating over 150X ROI and contributing over 25% of Craftshack’s revenue through our product recommendations. Our team has worked diligently and made every reasonable effort to meet the needs of this brand.
Regrettably, despite our product’s outstanding performance, we were never able to satisfy this customer's demands. We agree that parting ways is the most prudent decision in this case. Moving forward, we continue to welcome collaborative and appreciative customers who can fully benefit from our products and services.
Terrific App!
100% a must have
This app combines several features that are partially available with others. Working well so far and offers deep level of customization. The support has been really awesome and looking forward to reap the benefits this offers!
We've used LimeSpot's product intelligence app for many of our web stores. Unresistently, We are always stuck with the LimeSpot. Because there is no other app/software as useful and sale-boosting as LimeSpot.
Very good application ! very reactive team and at the listening !
Great app for my store, the support team is really professional and quick with the answers
Great, just what I needed. There were a few issues, but support ultimately worked on it and corrected it. They even helped me fit the app to my theme. I recommend this app to anyone. Thank you :)
Thank you for your recommendation. We are happy to hear that your issues are now resolved. :)
This App is the Bomb ! The customer service is
My sales went up as soon as I installed Personalizer !
The guys there are such a big help,with the custom features !
Check It Out, you can put up a New Arrivals and the app. Auto loads your new products to that section ...IDK I'm impressed !
My sales speak for themselves
Thanks Gyus !
Melissa
So far so good! Wonderful support. They did more than expected. Thank you.