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Spoke with Shopify over a week ago regarding all of the issues with security certificates and no one being able to access the site. I was told they are aware of the issue and they are looking at a fix time of 4 days… that was over a week ago. It’s very frustrating to not have your link work for customers/potential customers. Please fix it Shopify!!
If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.
This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.
It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed...
I even tried to uninstall and reinstall but it just errors out. thats great...
my link stop working
No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.
app does not work. what does it do?
Actually impossible to log in to this platform. Nightmare for teams.
Not good - customizations of color etc won't push out even though they are published. More than half the time the app is glitchy and can't even get to it.
Is not working.