レビュー (85)

総合評価
2.1
評価レベルごとの件数
  • 評価の33%は5つ星です
  • 評価の6%は4つ星です
  • 評価の11%は3つ星です
  • 評価の13%は2つ星です
  • 評価の38%は1つ星です
2024年11月2日

If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.

The Lemurian Rose
アメリカ合衆国
アプリの使用期間:2年以上
2024年11月11日

This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.

Amare Post Op Shop
アメリカ合衆国
アプリの使用期間:約2年
2024年10月12日

It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed...

I even tried to uninstall and reinstall but it just errors out. thats great...

Lena Jane + Company
アメリカ合衆国
アプリの使用期間:2年以上
2024年10月19日

my link stop working

Medrano The Jewelers
アメリカ合衆国
アプリの使用期間:1年以上
2024年9月23日

app does not work. what does it do?

GoKarts USA®
アメリカ合衆国
アプリの使用期間:約2年
2024年10月18日

No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.

Tienda Wowma
コロンビア
アプリの使用期間:2年弱
2024年8月28日

ery glitchy... Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.

Varja Ositas
フランス
アプリの使用期間:3ヶ月
2024年7月29日

very glitchy... only works sometimes. but when it does work its great

Ms. Crys' Creations
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2024年7月31日

Hey, there! Thanks for your review, and I'm sorry to hear you're having trouble with Linkpop. I recommend contacting our live support team through the Help Center (https://shopify.link/vRnL) so we can investigate the issues you're running into. - Greta, Shopify Support

2024年6月12日

Used to work great. Now suddenly my customers are telling me it doesn't work when they click from places like Instagram. Works on desktop chrome. Doesn't work mobile on safari or chrome for me (unless you turn off wifi). Asked customer support for help and they basically shrugged me off saying it was a network problem on my side and it works for them. Have to go back to linktree now.

It's not just a me problem when clearly by the other reviews, other people have the same issue.

Serpent & Flame Candle Co
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2024年6月17日

Hi, there!

Thank you for taking the time to share your review.

Our team would like to take a more detailed look into this to see how to best resolve the issue. If you'd like, you can reach back out to our authenticated Support through the Shopify Help Center (https://shopify.link/vRnL) to create a support request. -Victoria, Shopify Support.

2024年7月3日

In the installation process also it gives the below promot.

"Prevented visiting a website that presents a data leakage threat
Prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 7/3/2024 12:31:00 PM

Web address: https://linkpop.com/auth/shopify/callbac%3C...%3E

Blocked: by Web Anti-Virus

Reason: threat of data loss

Detection method: databases

I understand the risks and wish to continue"

* Once I pressed I 'Wish to continue', it lands on a blank URL.

Gilt & Glitter
スリランカ
アプリの使用期間:4ヶ月
Shopifyが返信しました 2024年7月5日

Hi there, thank you for your review. Please try installing the app via a different browser or in a private/ Incognito window and this may assist. If the issue persists please contact our support team directly so we can look into this further: https://shopify.link/vRnL. -Victor, Shopify Support