レビュー (79)

総合評価
2.4
評価レベルごとの件数
  • 評価の35%は5つ星です
  • 評価の6%は4つ星です
  • 評価の11%は3つ星です
  • 評価の14%は2つ星です
  • 評価の33%は1つ星です
2024年9月23日

app does not work. what does it do?

GoKarts USA®
アメリカ合衆国
アプリの使用期間:約2年
2024年6月12日

Used to work great. Now suddenly my customers are telling me it doesn't work when they click from places like Instagram. Works on desktop chrome. Doesn't work mobile on safari or chrome for me (unless you turn off wifi). Asked customer support for help and they basically shrugged me off saying it was a network problem on my side and it works for them. Have to go back to linktree now.

It's not just a me problem when clearly by the other reviews, other people have the same issue.

Serpent & Flame Candle Co
アメリカ合衆国
アプリの使用期間:2年以上
Shopifyが返信しました 2024年6月17日

Hi, there!

Thank you for taking the time to share your review.

Our team would like to take a more detailed look into this to see how to best resolve the issue. If you'd like, you can reach back out to our authenticated Support through the Shopify Help Center (https://shopify.link/vRnL) to create a support request. -Victoria, Shopify Support.

2024年6月3日

The app is never working. Now I have to go back to Linktree. Due to my customers not being able to access the link I have lost business.

TOYA REY
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2024年6月7日

Hey there! Thanks for taking the time to review Linkpop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/W8y0. We'd be happy to take a look at this issue to find a resolution! - Dirk, Shopify Support

2024年5月28日

it STOP WORKING and when you click the link it says is not secure and won't open

Latina Essential Guru
アメリカ合衆国
アプリの使用期間:11ヶ月
Shopifyが返信しました 2024年5月31日

Hi, there!

We appreciate you taking the time to share your experience with the app. We're sorry to hear you're running into issues on your end.

Whether the issue is appearing on desktop or mobile, there are some troubleshooting steps you can try:

1) Try clearing the cache and cookies in your browser.
2) Try using a different browser, incognito mode or a private browsing window
3) Lastly, try another network (ex. like cellular data instead of WiFi)

If these troubleshooting steps do not help resolve the issue, you can get in touch with our Support team who will be happy to take a more detailed look: https://shopify.link/VAaY. -Victoria, Shopify Support.

2024年9月14日

Is not working.

JKLFA
アメリカ合衆国
アプリの使用期間:5日
編集日:2024年8月24日

Just realized it's not working and saw other's reviews. Uninstalling...

TheFreshener.com
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2024年5月21日

Thank you for your review. We invite you to troubleshoot directly with our team right here: https://shopify.link/vRnL. This way we can help resolve the issue with you. -Olivia, Shopify Support

2024年5月15日

It just stops working randomly, and my customers go to a 404. WTH.

Global Backyard Industries
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2024年5月17日

Hi, there! Thank you for sharing your experience. If you or your customers are having issues with the app please contact our Support Team through the Help Center here: https://shopify.link/qL3P. We'd be happy to take a look at this with you. -Erin, Shopify Support

2024年3月16日

I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this.

It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.

Urelas
インド
アプリの使用期間:2年弱
Shopifyが返信しました 2024年3月20日

Hi, there!

Thank you for reaching out and sharing your review.

I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue.

I hope this helps! -Victoria, Shopify Support.

2024年7月3日

In the installation process also it gives the below promot.

"Prevented visiting a website that presents a data leakage threat
Prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 7/3/2024 12:31:00 PM

Web address: https://linkpop.com/auth/shopify/callbac%3C...%3E

Blocked: by Web Anti-Virus

Reason: threat of data loss

Detection method: databases

I understand the risks and wish to continue"

* Once I pressed I 'Wish to continue', it lands on a blank URL.

Gilt & Glitter
スリランカ
アプリの使用期間:3分
Shopifyが返信しました 2024年7月5日

Hi there, thank you for your review. Please try installing the app via a different browser or in a private/ Incognito window and this may assist. If the issue persists please contact our support team directly so we can look into this further: https://shopify.link/vRnL. -Victor, Shopify Support

2024年2月22日

Idea behind it is good but you can only have a single user within your Shopify store associated with the app.
So if the business owner is the one that sets up the app they cannot have a staff member/different user on Shopify manage it as it won't exist for any other users of your store.

Yakwax
ガーンジー
アプリの使用期間:2年弱
Shopifyが返信しました 2024年3月20日

Hello! Thank you for taking the time to leave us a review for LinkPop, and for providing us with that feedback. We've received a good amount of feedback from other users related to this limitation, so I'm happy to make our Developers aware of your review, as we have for those other instances of feedback! I can't promise what the outcome of sharing your feedback will be, but our bevelopers will be aware of this feature request as a possible consideration in future updates. Thanks again! -Imogen, Shopify Support