Recensies (85)

Algemene beoordeling
2,1
Cijfers per recensieniveau
  • 33% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 11% recensies zijn 3 sterren
  • 13% recensies zijn 2 sterren
  • 38% recensies zijn 1 sterren
2 november 2024

If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.

The Lemurian Rose
Verenigde Staten
Meer dan 2 jaar gebruiken de app
11 november 2024

This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.

Amare Post Op Shop
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
12 oktober 2024

It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed...

I even tried to uninstall and reinstall but it just errors out. thats great...

Lena Jane + Company
Verenigde Staten
Meer dan 2 jaar gebruiken de app
19 oktober 2024

my link stop working

Medrano The Jewelers
Verenigde Staten
Meer dan een jaar gebruiken de app
23 september 2024

app does not work. what does it do?

GoKarts USA®
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
18 oktober 2024

No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.

Tienda Wowma
Colombia
Bijna 2 jaar gebruiken de app
28 augustus 2024

ery glitchy... Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.

Varja Ositas
Frankrijk
3 maanden gebruiken de app
29 juli 2024

very glitchy... only works sometimes. but when it does work its great

Ms. Crys' Creations
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Shopify heeft geantwoord 31 juli 2024

Hey, there! Thanks for your review, and I'm sorry to hear you're having trouble with Linkpop. I recommend contacting our live support team through the Help Center (https://shopify.link/vRnL) so we can investigate the issues you're running into. - Greta, Shopify Support

12 juni 2024

Used to work great. Now suddenly my customers are telling me it doesn't work when they click from places like Instagram. Works on desktop chrome. Doesn't work mobile on safari or chrome for me (unless you turn off wifi). Asked customer support for help and they basically shrugged me off saying it was a network problem on my side and it works for them. Have to go back to linktree now.

It's not just a me problem when clearly by the other reviews, other people have the same issue.

Serpent & Flame Candle Co
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Shopify heeft geantwoord 17 juni 2024

Hi, there!

Thank you for taking the time to share your review.

Our team would like to take a more detailed look into this to see how to best resolve the issue. If you'd like, you can reach back out to our authenticated Support through the Shopify Help Center (https://shopify.link/vRnL) to create a support request. -Victoria, Shopify Support.

3 juli 2024

In the installation process also it gives the below promot.

"Prevented visiting a website that presents a data leakage threat
Prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 7/3/2024 12:31:00 PM

Web address: https://linkpop.com/auth/shopify/callbac%3C...%3E

Blocked: by Web Anti-Virus

Reason: threat of data loss

Detection method: databases

I understand the risks and wish to continue"

* Once I pressed I 'Wish to continue', it lands on a blank URL.

Gilt & Glitter
Sri Lanka
4 maanden gebruiken de app
Shopify heeft geantwoord 5 juli 2024

Hi there, thank you for your review. Please try installing the app via a different browser or in a private/ Incognito window and this may assist. If the issue persists please contact our support team directly so we can look into this further: https://shopify.link/vRnL. -Victor, Shopify Support