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When attempting to export products using this app, eBay categories are hard to search, and always listed in reverse. Some simply do not show up.
Products that I do not have in stock were exporting to eBay saying there were quantities available. Eg I had 0 of one, and -4 of another, and after export eBay showed I had 2 available of each.
Product capitalisation / names were incorrectly altered when exported. Products such as "Product E V1" would become "product e v1".
Errors when products fail to export are not shown. I would have to refresh the page with the Chrome inspector open to find the error in the HTTP requests.
Random products fail to export due to incorrect size data being sent to eBay. Some products I could set 5x5x3cm 5g and they export fine, others would fail saying the size was invalid.
Developer re-exported products overnight which I had removed from eBay resulting in invalid listings, without asking me first.
This app only cost me time and money, and did not provide any benefit. Manually adding listings to eBay would be easier and resulted in more correct listings.
Don't risk your eBay reputation by using this.
if it was possible to leave a zero star review i would. im not one to complain ESPECIALLY on a public platform. HOWEVER it should be noted if you use this app you will be forced to create "new shipping policies". by doing so this app completely OBLITERATED my ebay store. all the rates i had set in place for big and small items have since vanished with no way to correct the issue (also thanks to changing the policy i now also can not select other shipping methods on both the ebay app & website. DO NOT USE THIS APP UNLESS YOU WANTTO COST YOUR SELF TONS OF TIME AND MONEY.
Dear blue crab pallet co Team,
Thank you for taking the time to share your feedback, and I apologize for any inconvenience you've experienced with our app. We genuinely value your input as it helps us improve our services.
I'm really sorry to hear about the problems you've had using our app. The creation of new shipping policies should not have caused any interruptions in your eBay shop. It is possible to create multiple shipping policies at the same time on eBay. It would not have been necessary to delete your original shipping policy. We will be happy to help you restore the data.
I'd like to investigate the issue further and work towards a solution that addresses your concerns promptly. Could you please reach out to our support team at ebay@lionz-studio.com? Our team will be more than willing to assist you in resolving these issues and ensuring a smoother experience with our app.
We understand your time and resources are valuable, and we are committed to making things right for you. Your satisfaction is our top priority, and we're here to assist you every step of the way.
Once again, I apologize for any inconvenience this has caused you, and thank you for bringing this to our attention. We look forward to resolving the issue for you.
Warm regards,
Timo
Installation difficile à configurer, je ne recommande pas ! trop peu d'explications