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I`ve reached out to them many times and always got excellent support and explanation and help to all my questions and problems. i really appreciate there is a free plan. it allows me to get to know them instead of having to pay and waste time. it`s a long learning curve and feeds can be really complicated but honestly they`ve been a great help so far for me! always available and quick. I dealt with Rachel in particular and cannot be more satisfied with her service. thanks yall.
Thank you for your great feedback! We're so glad Rachel and the team could help you. If you need anything, we're always here to help!
This is a great little App. It was easy to learn how to use it, and it has lots of great features. We had one small issue and we contacted Evelyn in customer care. Her response was quick and knowledgeable. The problem wasn't even a problem with the app, as it turned out to be just a delay in syncing the data from Shopify.
Thank you for your feedback! We’re glad you’re enjoying the app and that Evelyn was able to assist you. Sometimes syncing delays occur, but we’re happy it was resolved. Let us know if you need further help!
Harvey has been very very helpful with answering my questions and ensuring that he gave me the correct information needed and also highlighted issues for me to look into! Many thanks, Harvey!
Great support, fast and straight to the point.
I have to say that Mona and the previous person helping me today was just outstanding. I told one of them that i have no issues of paying for the product, (I am free right now) but so often Apps turn out to be just not what I am looking for. So going to keep working with LitCommerce Shopping Feeds and see if it is the right fit for me. But so far the SUPPORT IS OUTSTANDING. GIVE THEM A TRY.