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This app has been a little bit of a struggle to get started, but the Customer Support has been amazing. I get all my questions answered in a timely fashion and they are super friendly and knowledgeable. There were a couple hiccups, but everything is running smoothly now. Thank you so much!
Hello DesertScapeSucculent,
We're thrilled to receive your feedback and learn that everything is now running smoothly.
We understand that integrating two platforms can be a challenging task, and we're delighted to assist you in getting everything up and running seamlessly, ensuring you make the most out of LitCommerce.
We're always looking for ways to improve our tool, so we really appreciate your feedback. We'll be sure to pass it along to our team.
Thank you once again for choosing LitCommerce. We hope you'll continue to find satisfaction in using our tool for many years to come!
Best regards,
The LitCommerce Team
The software and the assistance have been essential to uploading my products to Amazon. The support is very responsive, which is valuable to getting tasks completed. I have tried a couple of other connectors, and this definitely seems to be the best I have worked with. I can't thank them enough.
This app works as promised and provides majority of features demanded among merchants. Inventory sync works fine, user interface is alright.
It is possible to open the user interface from mobile phone and to use it (desktop version opens though, but that is not a big deal).
It is very affordable and flexible when it comes to pricing. Support is simply great, I have contacted about 5-7 times them and got replies within minutes.
To sum up, I recommend using this app, most likely it will work fine with your needs.
Hi there,
Thank you so much for the positive feedback! We're glad to hear that our app, especially the inventory sync feature, is meeting your needs and our team supported you well.
We're always looking for ways to improve our services, so we appreciate your feedback about the interface. We'll be sure to pass it along to our team.
Your recommendation means a lot. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce!
Sincerely,
The LitCommerce Team
I really liked the customer support, if it weren’t for the manager he would probably have given up filling it halfway through
Customer service is really helpful and get back to you fast, also UI is very user friendly and easy to navigate. So far loving the application!
These guys and gals on on the ball! I had a question, typed it in and walked away from my computer. Within minutes I had answers by text, email and the original message. I was very impressed at the customer service level!!
I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
I have tried several apps and this one has worked the best for me. The support team was awesome in helping me every step of the way! Louisa & Fanny were very knowledgeable and I appreciate the quick responses to my questions & concerns!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa and Fanny to be so helpful.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Please know that we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa, Fanny, and the rest of the team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
Customer service is super helpful.
Always able to give us answers or guidelines on where we can find answers. Highly recommended.
Excellent customer service, Hannah was very attentive and talked me through the setup step by step/ 10/10!
Hi My Store,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Hannah to be so helpful.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
We're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.