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We've been using LitCommerce's integration app to link our Reverb marketplace with our Shopify store, and we couldn't be happier. The integration works seamlessly, effortlessly syncing our product listings and orders between platforms. What truly sets LitCommerce apart is their impeccable customer support. Their live chat response is lightning-fast, ensuring that any questions or issues we encounter are resolved promptly. Kudos to the LitCommerce team for their outstanding service and a top-notch integration solution!
I've Literally used all the marketplace apps, But this one's the best among all. Managing channels and listing products is soo easy especially Amazon. Even their support is top-notch. Huge thanks to Louisa.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
Incredible support staff to make sure we got up and running. Any questions or comments and they respond very quickly. App does exactly what I need it to and a little bit more. I use it for our connection to Reverb.com.
Love it!
Hi,
We are so thrilled to hear your positive feedback about the LitCommerce app and our customer support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.
The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Amazing and patient customer service team.
If I could give ten stars I would
I had trouble connecting to a channel and two of the team worked very hard to get me back up and running, keeping me updated all the way.
Thank you so much
Have been pleased with the features and performance of this app. The customer service is also excellent. I had a couple of small issues when first setting up, but they were resolved within 24 hours (and that includes a time zone delay/difference).
I primarily installed this app to be able to sync with EBay after eBay discontinued their official app. This app had the bonus of also being able to keep my Etsy inventory in sync, which I had been using a different app to do. And this one costs less, with more features and a better admin interface.
I tried many of the other eBat/Etsy sync apps. I like this one best because of the fair pricing, and no weird “credits” system. Keep in mind, the product limit applies to each marketplace. So if you have Etsy and eBay added, your product totals are calculated by adding listings from each, even if they are the same listings/items.
The only real feature I feel is missing is a better activity log, current.y it is very vague but at least does indicate that a specific activity took place.
Overall I have been very pleased with the functionality, and inventory and listing sync seems to be working fine. I stopped double-checking daily after the first couple of weeks as it all seemed to be fine. I have always received prompt and polite replies from the support team, and they have always been able to fix my issues and have done so in reasonable timeframes. The price is also very fair, and actually had more features than I was even expecting.
There are useful product sync “rule groups” that make it very easy to keep certain collections of products in sync with wanted behaviors (like increasing/decreasing a certain amount to listings on marketplaces, or setting specific shipping settings in Etsy for certain product types). Saves time having to manually revise multiple listings for traits that are common among them.
Have been pleased with the app and even signed up for the annual plan to save even more money. If you are looking for an eBay/Etsy sync app, this one was very easy to set up and has been working great.
So far I am very satisfied with this app. The integration works very well, even in my case, in which I am connected to two different shops working with different currencies.
Support has been very helpful every time I needed.
We are so thrilled to hear that the app LitCommerce and our customer support have been helpful during your integration process.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
The LitCommerce support team is really what bumps this app up to 5 stars. We had numerous issues uploading products to Amazon due to many of our products not originally being formatted in Amazon-friendly ways, but the LC team was ALWAYS very helpful, friendly, and prompt, even when it was very late hours for them.
Hi there,
We are so thrilled to hear your positive feedback about our Amazon integration and customer support!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
README - I previously tried just about every app for syncing to other sales channels. They all are inherently quirky and have a learning curve, and take a while to setup, and in the end have some major limitations that you have to deal with or work around.
LitCommerce has a few things that are being worked out, but this app DOES WORK, and it works very well. Support is fantastic (thanks Hanah) and this makes up for any shortcomings of the app, and I would almost guarantee (based on their support) that they also take feature requests seriously.
Price - A+ compared to other similar programs
Support - A++ (despite the time difference, but you will wake up with an answer if you are in the US)
Features - B
No negatives, its pretty easy to get working once you understand the templates and recipes AND the limitations of the APIs that they are working with, so sometimes its NOT the app, but the sales channel.
Give it a shot, its probably just what you need if you are reading this.
With the Shopify -> ebay integration falling away on 31/12/2022, I was looking around for another solution. I was interested to see that LitCommerce had an integration to Etsy as well which solved a more immediate problem. My units of measure on both platforms differed for quilting fabric - I sell in Fat Quarters 1 = 25cm on Etsy and 1 = 1 cm on Shopify. I contracted LitCommerce to do some custom integration for these products to keep my inventory in sync and then to import orders into Shopify as the correct UOM. It has been a long process - the platform is a little buggy - BUT - and this is the reason I gave 5 STARS - the support is fantastic. Yes, they may not be in my timezone (Australia), but I can leave a message for Ember in the chat and as soon as she starts - it is addressed and more importantly she is in constant contact with updates.
I will let things settle down and then start the process to integrate with eBay by the end of the year.
If you have patience, are prepared to test, want a low cost solution - this is the integration for you.