LitCommerce: Amazon Etsy eBay , 75件のレビュー
I'm still in the testing phase, but so far everything has worked as advertised and the support has been amazing, so much better than I'm used to with this type of software. If you are selling online and want to leverage multiple marketplaces, this software seems perfect. I have read a few of the bad reviews about the software taking time and not working. This has happened to me as well, but I am fairly sure this is related to a built in time delay that will mimic human actions to some degree. Everything has worked perfectly so far, if I can force myself to be a little patient.
We've been selling online for about 22 years. As time went on, we needed a system to sync SKUs and orders between all of our online stores. We tried eComDash for a while and that was a complete nightmare. eComDash ALMOST caused us to close our entire business. Finally fed up, we made the decision to search for a better system. Every review and every feature pointed to LitCommerce. I did my homework for about a month and the whole time, LitCommerce's staff was friendly, helpful and extremely timely. We finally made the switch last week. We expected hiccups and we encountered some. However the big difference this time around was that we were with the great staff of LitCommerce the whole way through it. In 22 years, I've never seen better support. Do yourself a favor and try LitCommerce if you need to sync your items from Shopify to other online stores. You will not regret it!
Not ready for prime time. I almost always have a ticket open in regards to something not working right.
They have Very nice support people which is great but if the software is buggy that can only buy so much runway. I have to run a business here and I am sad to report that can't rely on LitCommerce to perform as expected.
Not ready for primetime. It seems like a nice app, but I have to contact customer service every day because it just stops working. No reason. It wont sync shipments to eBay or Etsy consistently, and sometimes it takes over two hours to update to Etsy but they tell me that's "Normal." It might be ok for small sellers but if you have a lot of sales, just remember, you get what you pay for.
Complete waste of time. Lacks even the most basic functionality and outsourced customer support are useless. If you have a large amount of products, this is not the app for you.
I have tried a few apps for cross listing and the team at LitCommerce are by far the best out there. They have already added a few functions to the app that we need in order to use it and they have been nothing but professional here. 5 Star
When eBay discontinued their Shopify app in December 2022, those of us who used it were all charged with finding a new integration platform. After trying another popular app that left me sorely disappointed, I decided to try LitCommerce, and I am very pleased with my decision.
I am giving LitCommerce 5 stars because, while there *are* occasional issues (and the occasionally frustrating time difference between the US and Australia), they are *immediately* responsive when available (..time difference). They provide good and thorough help and even request - and implement! - suggestions that better the user experience, which is the real kicker for me. I really value the idea/feeling that they are a "partner", much more than with other apps I've used via Shopify.
Of note: I do not use LitCommerce with any other external sales platform, but if you're looking specifically for an eBay integration app, choose this one! You won't be sorry.
I am still testing this app. It seems to be working well, there is a learning curve, but I am taking my time and getting better.
I am really however wanting to talk about the customer service. Because I feel a reputable good company means that there is good people that are there to help you. I am really impressed with the customer service I got with help making sure something was working correctlly, (Hanah) helped me a lot. I was actually really impressed because I am used to customer service people not being able to understand me or not fully understanding the issue and when I checked Hanah already understood perfectly everything I said, and there was no need for me to check.
The point is, I would choose a company that even wasn't perfect but had GREAT personable customer support, over a company that might work better, but had terrible customer support. So I will be upgrading to a paid plan soon, AND I was told you can request a refund as well. Which is comforting to know, since the paid plans allow you to test out all the features.
So this is a very legit service. With a very clean design, and actually rather simple once you get the hang of it. Thanks for all the help! And have a great day ! ;)
This App is an absolute GAME CHANGER. I've been listing to Ebay for years and have tried more than 14 apps over the years I'm sure. Probably everyone that is in the app store and this one is the BEST. They are VERY quick to respond to any issues and are there every step of the way. It is a breeze to use and saves me hours and hours I used to spend sending items to Ebay.
I highly recommend this app, not only because of their features but for their immediate and friendly prompt chat support in any regards, THANK YOU.