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Before discovering LitCommerce, managing multichannels for my e-commerce business was nothing short of a tightrope walk. Today, it feels like I've been handed wings!
From the very first touchpoint, it was evident that this application was a cut above the rest. Not only does it intuitively and seamlessly bring all my channels under one accessible umbrella, but it has also significantly streamlined our workflow, boosting efficiency levels to an all-time high.
However, what truly sets this application apart is the stellar team behind it. I've encountered many customer support teams over the years, but none have come close to the dedication, professionalism, and sheer enthusiasm of the LitCommerce crew. Each member has displayed an unwavering commitment to assist, walking me through each query from A to Z with commendable patience. Their proactive approach, combined with a can-do attitude, has been invaluable. It's evident that they aren’t just doing a job — they're genuinely passionate about ensuring users have a top-tier experience. Not once did I hear a "no"; instead, they continuously went above and beyond, embodying the epitome of exceptional service.
In a digital age where genuine human connection often feels like a luxury, the LitCommerce team provides a refreshing juxtaposition. I wholeheartedly recommend this application to anyone seeking to elevate their e-commerce game. With its powerful features and an unbeatable support team, you'll wonder how you ever managed without it.
Thank you, LitCommerce, for revolutionizing the way we do business!
Hi there,
We are so thrilled to hear your positive feedback about our LitCommerce while running your multichannel business.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way!
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Rating: (5/5)
LitCommerce is an outstanding app that has completely won me over. From its sleek interface to its seamless functionality, it's a joy to use. What truly stands out, is the remarkable customer service.
Navigating LitCommerce is a breeze; everything is intuitively placed for easy access. Whether you're exploring products or personalizing your settings, the app caters to your needs.
What sets LitCommerce apart is its exceptional customer service. The support team's responsiveness and friendliness are unparalleled. They swiftly resolved my queries, turning potential frustrations into positive experiences.
I encountered a technical glitch once, but the support team guided me through a solution with clear instructions, fixing the issue promptly.
LitCommerce not only delivers on its promises but also sets a benchmark for customer service. For an app that excels in both functionality and support, LitCommerce is the ultimate winner. Kudos to the LitCommerce team for their stellar work!
Wali's Paradise Limited
Hi there,
We are so thrilled to know that you are satisfied with our app navigation and customer service.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Pauline solved my issue within minutes and made us a custom plan. I appreciate that as a small operation.
Just signed up today and its all up and running perfectly fine as per my need. Rosalie help me a lot in all stages if needed. Great support. Definitely recommend others
useless support.
thank u for helping me :)
excellent service
Pauline was great, got me up and running in no time.
I had some questions regarding metafield mapping and specialist Rosalie was quick to help and showed me additional features that would assist in my journey. Great support as always!
I love it here! Very excited to be a part of this program and I'm looking forward to working with the skilled people employed at Etsy, they help make every task easier to complete. Thank you and Good Luck to everyone else!
good helpful
Excellent tool, very easy to learn, great customer service!
Excellent system, good and fast service
Great customer service and fast response time.
Would recommend to anyone needing to sync and list orders from ebay to shopify.
Help always available, very friendly too.
What really stands out is their support team — always ready to help, incredibly responsive, and genuinely care about your success. Highly recommended!
app is not working , waste of time product is not listing.
Very helpful staffs, helped me to solve my issues
Great support, always patient and informative! Practical use and saves time.
Pauline did a great job leading me straight to the solution for my problem. Quick, efficient, and knowledgeable. A+
HIGHLY recommend this app. Easy to navigate and for any questions or roadblocks you come up against the chat support is EXCELLENT. They are very responsive and give very clear, simple instructions, which fast tracks the process. Publishing to multiple marketplaces is seamless and you can also create your own templates for each marketplace which is invaluable for streamlining processes. 10 out of 5 stars!!!
Works well, everything is great
muy sencilla de usar , y el service al cliente tiene respuestas muy rapidas
I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!
This app is amazing. It's super easy to use and has a great guide with specific and easy to follow instructions. Maybe the guide needs to be a little bit clearer since I misunderstood one of the steps. Audrey caught on and cleared the matter for me in just a few minutes in a very efficient, straight to to the point without leaving anything out way. She didn't deviate, she dove right in.
I have tried NUMEROUS cross-listing apps, but none of them were quite right until I found LitCommerce. This has been an absolute game-changer for me crosslisting from Shopify to eBay and Etsy. It saves so much time and the fact it automatically deals with inventory across all the platforms makes it so much easier. Harvey has been an absolute gem with my queries. Definitely recommend LitCommerce as your one-stop crosslisting app!
Encountered some issues and Harvey with support was very helpful!
The support is awesome; very kind team and answered all of my questions thoroughly. The app is very smooth and just as advertised.
Great Team!
We love how LitCommerce allows me to easily sync my inventory and orders across platforms. The customer support team is fantastic and always ready to help. It's been a game changer for our eCommerce business!
The customer service team is exceptionally responsive and friendly, always providing prompt and helpful support whenever I encounter any issues!
Very easy to use. Customer service is on point also, took care of an issue I had in no time.
amazing live support. very patient. she walked me threw every thing step by step, from linking my market places on both Esty and tik tok, and importing products, correcting sync errors, and helped me make sure that the orders where syncing to the shopify main store. I'm super impressed. highly recommend.
The support is fast, friendly, and really responsive to what I need. In addition to answering my questions, she also provided me with information that would be helpful to me, which helped me a lot in using it
I just wanted to thank you for the wonderful help I received when I first started using the app for my dropshipping business. Your team was responsive, clear, and helpful. Their professionalism and patience made a significant difference, and I am now much more comfortable with Litcommerce.Thank you for your wonderful support!
LitCommerce has been a lifesaver for connecting our sales channels across different stores. Their support team is great! They're courteous, patient and always make sure you understand everything.
It doesn't matter if you need help with a how-to, explore solutions or even request a new feature, they're always prompt to assist. They have always followed up all our inquiries to make sure everything is working perfectly. Honestly, their support is the best I've ever experienced. I can't recommend them enough!
Have only just started with LitCommerce and the support received by 'Pauline' was extremely helpful!!
So far....so good!!!
I've tried several apps in this space with varying degrees of luck and LitCommerce is by far the best yet.
It took me some time to get my templates in order but once done, the integration between my Shopify and eBay stores is perfect. The price is right and for the couple of times I've had to use their support, they've been extremely helpful and quick to resolve my issues.
I definitely recommend this app to anyone looking to sync listings & inventory across several channels.
Extremely intuitive and great customer support
I was looking fintegration of ebay, Amazon and Etsy - and if not the simple and pretty intuitive software would have convinced me; Ruby provided outstanding support when I had a few questions. She even proactively told me what I could do better and how to make the most use out of their features. For any seller who is looking for a simple but very powerful way to sell on marketplaces: Give LitCommerce a try!
Great customer service! I was having issues with upgrading my account and Harvey saved the day. I have used LitCommerce for a couple of years and they are always helpful.
Happy with my experience using this platform the support team very helpful!
Great app. Game changer
Having used many marketplace apps they all have their quirks. The main quirk with LitCommerce is knowing to have your Channel Settings (specific menu on each marketplace page) exactly right before you move Shopify products to your respective marketplace draft page. If you get that right, it's mostly smooth sailing. The reason I give this app 5 stars is because the software is polished, mostly intuitive, has the right functionality for almost any store and the support is first class. The other great thing about their support is how much they accommodate US time zones. I hope to be a long term customer.
Great support team all around!
great!
GREAT
I've only been using this for a day, but so far it's doing everything that I need it to do, and it's doing it well! Also, the sync time is super fast and the support is very helpful! 10/10, would recommend, will pay for again.
answered my question