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I find it very helpful that they respond to my questions via chat immediately. They also solve problems when the system doesn't work as expected. I've been using them for over a year now and trust them.
Reasonable price and saves time syndicating your product information to your sales channels. Customer support is great and ensures you are setup for success.
Lit has given us a simple way to get our products listed in more than one venue. Their representatives are responsive and helpful, I would recommend Lit to any small business looking to improve their visibility and growth.
I absolutely love Harvey! He is so patient, detailed, and truly understanding. I’ve been using this product for a while now, and it has been great. Anytime I’ve had an issue, it was fixed right away, which I really appreciate. It’s a solid product, and if you ever need help with the setup, having someone guide you through it makes the experience even better. Highly recommend
La aplicacion es bastante buena, la uso para la mayoria de mis marketplaces aunque me gustaria ampliarla a todos pero aun no es posible. El soporte casi siempre esta disponible y resuelven todos los problemas sin coste adicional al de la propia app
Great customer support
Philip gave me clear instructions on how to publish my Shopify products to eBay and helped me understand the process step by step. He carefully explained the workflow and pointed me to the correct section to complete the listing, which helped me move forward without confusion. Very responsive and helpful support. Thank you!
The app works well, there is a bit of a learning curve to get it to work. However, the support staff is very knowledgeable and very helpful. I mainly use it with Ebay integration right now. I will be moving to the Amazon integration but can tell it will be an additional learning curve there.
Thanks for your help Mona and others!
Excellent App! Saved me many hours of creating listings on multiple platforms. This simplifies with added features and to modify listings based on different platforms on go. Addition to that excellent and prompt customer service. I recommend to everyone who use multiple platforms.
The product itself could use some useful stuff like api triggers and the ability to self-cancel jobs. But I have to say, this is the best, most responsive most honest customer service you will ever get in your life. Much better even than shopify itself. They are always informative, honest, quick and thorough. Honestly, if it was not for the customer service being incredible, I might not keep my subscription. But I will keep my subscription just because of customer service. Absolute rockstars.
Love their app, it saves me so much time. They support is always on time with fast responses, and follows up without a miss. They offer easy images to describe what is going on while troubleshooting as well.