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After searching other similar tools, I'm going to settle on LitCommerce. My store has 10,000 listings and I need a tool that "just works." As important as functionality is the support. During my trial period, I had instant full access to live chat. No leaving a message and waiting 12+ hours for a response. VERY impressive. During onboarding, all my questions and mistakes were answered and clarified. Looking forward to putting LitCommerce through it's paces.
When eBay discontinued their Shopify app in December 2022, those of us who used it were all charged with finding a new integration platform. After trying another popular app that left me sorely disappointed, I decided to try LitCommerce, and I am very pleased with my decision.
I am giving LitCommerce 5 stars because, while there *are* occasional issues (and the occasionally frustrating time difference between the US and Australia), they are *immediately* responsive when available (..time difference). They provide good and thorough help and even request - and implement! - suggestions that better the user experience, which is the real kicker for me. I really value the idea/feeling that they are a "partner", much more than with other apps I've used via Shopify.
Of note: I do not use LitCommerce with any other external sales platform, but if you're looking specifically for an eBay integration app, choose this one! You won't be sorry.
Excellent service and great product. Suitable for smaller businesses and larger. Highly recommended!
The support provided to me was excellent and it resolved my issue successfully. I would specifically want to name the support provider Ember.
Ember was absolutely stellar today! Even when the error was on my end, she was incredibly patient with me (literally hours of patience). I hope to work with her again soon!
I have been using the app for a time now the app preforms excellent. when I have question the help is always right there for support and quickly resolves the issue.
great support and very fast response team I impress! Their support almost 24 hours like 7-11 minimart OMG!!
I was assisted by Nick Nguyen in technical support, he was fast intelligent and knows the application very well. This app solved everything you need to link Shopify from amazon and facebook marketplace.
The support provided by both Ember and Hanah has been fantastic getting the sync up and running for my Shopify store and eBay and Etsy.
I worked with Ember for most of the time. She was responsive and helpful. I linked up my ebay site to a Shopify platform and purchased an all in one service. There were a few teething problems which were sorted efficiently. Thankyou Ember and team for all the hard work!