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After eBay discontinued their app, I had tried one other alternative app that was suggested by shopify, but that other app required too many steps compared to the old eBay app and had issues syncing, and could not edit the SKUs that were put in from the old eBay app. LitCommerce's app was able to import my existing eBay listings and link them to my Shopify listings and sync quantities/prices without issues, and allowed me to edit the SKUs that were put in from the old eBay app. The most important part is that it did not require much effort and time. This is important to me since I do the Shopify/eBay store work on evenings and weekends. I had one issue with syncing one listing, but it was helped by Jessica who provided me step-by-step instructions, and stayed available until we resolved the issue. One minor issue with the linking button is that it doesn't work on mobile devices so I tried on a desktop computer and the popup for linking appeared. I wished this app was on the suggested eBay alternatives by Shopify so I could have checked it earlier.
Excellent Support!! Jessica helped me with all my questions, very quickly and super professionally!! Really great service!
Thank you Jessica
brilliant app! And awesome service from Jessica, always there to help!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Jessica to be so helpful.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Since we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Jessica and the rest of the team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I'm new to Shopify and Litcommerce (but 18 years in ecommerce). Just setting up Shopify and moving from a new platform. Litcommerce looks like it'll be the marketplace connector I use, having trialled a few others.
Marketplaces are the centre of my business model so finding the right software is critical. Good customer support is of equal value.
I've found Litcommerce worked well out of the box, but a couple of things weren't right for me. I contacted support, who quickly responded and fixed/added the functionality I needed.
I'm still on the trial so this is a good sign. If they continue to provide the same level of support and assuming I don't hit any major problems, then I'll be signing up with them in the next few days and hopefully sticking with them indefinitely
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support satisfying!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
More than that, we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
After eBay's Shopify app was ended late 2022, I felt uncertain with what I was going to do for my business. Thankfully, LitCommerece has been excellent. They're miles better than eBay's own app and the support has been lovely. Very thorough and detailed help. I'd definitely recommend them, especially if you sell on multiple platforms. I hope to have a long lasting relationship with this growing team.
This App is an absolute GAME CHANGER. I've been listing to Ebay for years and have tried more than 14 apps over the years I'm sure. Probably everyone that is in the app store and this one is the BEST. They are VERY quick to respond to any issues and are there every step of the way. It is a breeze to use and saves me hours and hours I used to spend sending items to Ebay.
Funktioniert hervorragend.
Ich habe einige Tools getestet. Dieses funktioniert super. Die Konfiguration ist leicht verständlich gehalten.
Der Support ist ebenfalls topp.
Hi there,
We are so thrilled to hear your positive feedback about the LitCommerce app and that you find it easy to use!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Excellent customer support. Answers questions quickly and explains solutions that are easy to follow.Thankyou
I needed to install this to deal with an emergency where my listings stopped syncing and it did the trick. I had one problem but received excellent customer assistance from Ember who solved my problems quickly and efficiently.
Thank you for your kind words. We are happy that you have your problems figured out and that you are satisfied with the support from Ember.
Since platform integration is a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to answer all of your questions and help you get the most out of LitCommerce.
We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of the team.
Thanks again for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!
We started using LitCommerce about a week ago for integrations to Reverb (music gear listing site). The LitCommerce team is super responsive to questions and feedback on product features. I've been amazed at how quickly they respond...and they have quickly incorporated some new features. This is one of the best companies I have worked with!
I highly recommend their product. Everyone I've worked with at LitCommerce has been amazingly helpful. Great job to their team!
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that the process of integrating Shopify with Reverb can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team