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The LitCommerce support team is really what bumps this app up to 5 stars. We had numerous issues uploading products to Amazon due to many of our products not originally being formatted in Amazon-friendly ways, but the LC team was ALWAYS very helpful, friendly, and prompt, even when it was very late hours for them.
Hi there,
We are so thrilled to hear your positive feedback about our Amazon integration and customer support!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
This is a really simple user friendly app to use. I have moved to this one instead of Inkfrog as it wasn't working well.
I have had a few queries and I always get a really qiuck response from their customer service, so 5 stars for customer service.
I use it for Ebay and also to send products to Amazon at the moment. The only thing that has proved tricky is when I have a product on Amazon that is a variant in my store but not on Amazon - it means I have to use another app to link them up and to access my orders. I will look at adding Etsy in time but will need to use another app for Amazon at the moment unfortunately.
Hi,
We are so thrilled to hear your positive feedback during your product linking with eBay and Amazon. We are also delighted to know you are satisfied
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Highly recommend LitCommerce for integration of Amazon, eBay, Etsy etc....I explored many other options which promised seamless integration and none of them delivered. LitCommerce in contrast delivered in spades and their customer service team is top notch. Always willing to help and support new businesses like myself. Response is near immediate. Again, Highly Recommend!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce app for your integration and that you found our customer service satisfying.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly!
Last but not least, we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to the rest of the team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team.
Great customer service! I was having issues with upgrading my account and Harvey saved the day. I have used LitCommerce for a couple of years and they are always helpful.
After some hick-ups while syncing from Ebay and Etsy the customer support was quick and very helpful. And now it´s up and running and it´s very comfortable to get all the sales in one backend.
A recommendation if you run on multiple platforms
I used this app to help me link my Shopify account to my Amazon seller account. I had an issue with connecting my Shopify account and Mr. Nick Nguyen, Shopping Cart Migration Expert, was extremely helpful. I spoke to him on using the online chat option. He was replying very fast and did an amazing job with fixing my issue right away! Great service. I definitely recommend using Litcommerce.
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that integrating Shopify with Amazon can be challenging, so we're always happy to provide you with the support you need to get everything up and running smoothly.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
i love their service i'm glad that i chose this app for my business, she is always right there when I need her.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our customer support!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. Please know that we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!
Thank you so much for your kind words! We're so glad that you're enjoying the LitCommerce Multichannel Selling app and that you have found Ember's support so helpful.
Platform integration is a real challenge so we'll always try our best to get customers go through the process as smoothly as possible. More than anything, your experience with our app matters to us, and please know that we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of our team.
Thanks again for choosing LitCommerce. We are looking forward to creating many more pleasant experiences together!
Great app, but most importantly, great communication and service. I raised a few problems I occurred and they were fixed in less than 24h. Big bravo to the team and especially to Jessica which gave us huge help!
I love this App! I had been looking for a way to integrate my Shopify store with Etsy, and this is the only app I found that works. I love that you fulfil all orders within Shopify and you don't need to worry about changing prices or inventory across multiple platforms, it is all automatic. it's great that customers get notification emails as well from my Shopify store to help drive traffic to your website. The customer service is fabulous on the chat. always so helpful.