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Excellent service and great product. Suitable for smaller businesses and larger. Highly recommended!
The support provided to me was excellent and it resolved my issue successfully. I would specifically want to name the support provider Ember.
At first I was a bit aggravated with getting everything setup, but I eventually got the hang of it.
However, we came into an issue where we were getting a LOT of errors on items that were time sensitive, so I reached out to support.
Ember was AMAZING and spent a good 2.5 hours with me on getting the issue resolved FAST!
Guys, reach out to support if you need help. They are TRULY AWESOME at what they do and can get any issues resolved that you may have.
Ember, thank you again so much for your help!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Ember to be so helpful.
We know that integrating platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I found this app in June 2023. It has been amazing. I listed my 400 plus products easily and quickly on 3 sales channels. Then last week I moved my domain host, litcommerce made it so easy for me to change my host platform. I had a few issues with my new account, mostly my fault, as not very computer savvy, but the customer support is brilliant. I feel like I have relied on them so much!! But I am up and running and very happy.
Hi there,
We are so thrilled to hear your positive feedback about LitCommerce and that your experience with us has been pleasant.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Ember was absolutely stellar today! Even when the error was on my end, she was incredibly patient with me (literally hours of patience). I hope to work with her again soon!
LitCommerce is such an AMAZING app! To date, the customer service and tech team has exceeded our expectations and have even created certain features for us. We TRULY appreciate the entire team and couldn't be happier with the service and support that we've received thus far! Get the app! You won't regret it!!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our support satisfying.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Last but certainly not least, we're always looking for ways to improve our services, so we appreciate your feedback!
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team.
Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and its user-friendliness.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Please know that we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I have been using the app for a time now the app preforms excellent. when I have question the help is always right there for support and quickly resolves the issue.
I had an issue today that seriously was ticking me off so much! Very frustrating for someone like me with not the best computer skills. But the customer service and patience with me was seriously 5 stars. It can be really stressful running a small business and to have help like this means alot!
Hi there,
We are so thrilled to hear your positive feedback about our customer service! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
great support and very fast response team I impress! Their support almost 24 hours like 7-11 minimart OMG!!