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I highly recommended Litcommerce App. Excellent communication and support. Thank you for the services.
I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!
Thank you so much for your kind words! We're so glad that you're enjoying the LitCommerce Multichannel Selling app and that you have found Ember's support so helpful.
Platform integration is a real challenge so we'll always try our best to get customers go through the process as smoothly as possible. More than anything, your experience with our app matters to us, and please know that we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of our team.
Thanks again for choosing LitCommerce. We are looking forward to creating many more pleasant experiences together!
The App works very well and the customer service is top notch all of the agents I spoke to were very helpful. Highly recommended App.
Hi there,
We're thrilled to receive your kind words and learn that our team supported you well in getting everything up and running smoothly.
Your recommendation means a lot to us. We hope you'll continue to find satisfaction in using our tool for many years to come!
Thank you for choosing LitCommerce.
Sincerely,
The LitCommerce Team
I am new to this app. And been having a hard time linking my unlinked listings, and Ember has been helping me until it got sorted. At first, it did not work but when I asked her again, she really did her best to make things work and was able to link all the unlinked listings. Thank you.
Thank you so much for your kind words! We're happy to know that you find Ember's support efficient while integrating sales channels.
Since platform integration can be tricky, so we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to answer all your questions and help you link your listings.
We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of the team.
Thanks again for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!
The Reverb integration is unreliable. I have been using this for the last couple of weeks. Although it has a nice interface, it is, without a doubt, the buggiest app I have ever used. I have had to reach out to customer support staff on a nearly daily basis to fix something broken; Often multiple times a day While they are friendly and responsive, it is a huge hassle. I am convinced that I am the first person to use this app and no testing was done prior to launch.
This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support.
While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours.
I am so happy that I have now transferred my Etsy sync over to this app as well.
Great app to help integrate with other channels. Great customer service too. Thanks!
So far I am thrilled with the one-on-one support from their customer service team, they are dedicated to help you move forward with your goal, Chloe, Lousia.. and others behind the scene have been very honest, helpful and patient people. The cons is the time difference, but it is also the advantage on the bright side bc you wake up with your problems solved. Still lots to do and I will update how this turns out.
Hi,
We are so thrilled to hear your positive feedback about our app and the on-on-one support. We know that integrating platforms is challenging, so we are putting out everything to make sure you got the best experience, and thankfully, our team achieved that!
Please know that your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Amazing support and an amazing product. My source of truth was from timely to shopify which feed through to lit commerce to my main store of big commerce. It worked a treat and what ever sales went through from bigcommerce feed through to timely and registered the clients new details. amazing! figured this out without the need of over priced web designers who were going to charge 15x the amount that to make it happen.
Hi there,
We are so thrilled to hear your positive feedback and that you find our support satisfactory!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
We are still testing Litcommerce right now but are really happy with how its working now we are getting our head around how it works. The support team are fantastic and go above and beyond to get problems sorted, especially Ember and Hannah who have gone above and beyond with the level of their support. We came looking for a replacement to the eBay app and think this is looking like the one after trialling many.