LitePix Bulk Image Optimizer

Hello Team,

Thank you so much for taking the time to share your feedback with us. We sincerely apologize for the issues you’ve encountered with the LitePix Bulk Image Optimizer app and for any frustration it may have caused. We completely understand how important image quality is for your online store, and we’re genuinely sorry that our app did not meet your expectations.

We also want to apologize for the absence of the revert option in the app. We’ve already escalated this matter and are actively exploring the possibility of introducing a restore feature in future updates. Additionally, we’ve initiated a task to implement a notification within the app to clearly inform users when the restore option is unavailable, helping to prevent similar situations in the future.

As we discussed previously, we’ve conducted an initial investigation into the issue within the scope of your ongoing support ticket. We look forward to your feedback and are happy to continue the investigation if necessary.

Your feedback is truly valuable to us as it helps us improve both our product and customer experience. If there’s anything else we can do to address your concerns or make things right, please don’t hesitate to reach out to us directly via the support ticket. We’re more than happy to assist further.

Once again, we deeply apologize for the inconvenience, and we appreciate you giving LitePix Bulk Image Optimizer a try. We truly hope to have the opportunity to serve you better in the future.

Best regards,
Amasty Team

Hello Team,

Thank you so much for your wonderful 5-star review and kind words about our LitePix Bulk Image Optimizer app! We're thrilled to hear that your large catalogue was converted smoothly and that you found our app’s settings clear and effective. It’s always our priority to make the process as easy as possible, and we’re glad to know that our support team provided the assistance you needed.

We truly appreciate your feedback and are always here if you need any further assistance or have any questions in the future. In case you have any ideas or suggestions for improvements, please don’t hesitate to share them with us at help-center@amasty.com
- we’re always eager to make the app even better.

Thank you again for choosing LitePix for your Shopify store. We look forward to continuing to support your success!

Best regards,
Amasty Team

Hello Team,

Thank you so much for your kind words and the amazing 5-star review of our LitePix Bulk Image Optimizer app! We're absolutely delighted to hear that you had a great experience with our team. Our goal is to provide the best possible support, and it's great to know that we were able to meet your expectations.

We highly appreciate your recommendation, and we're always available to help with any future needs you may have. Should you have any questions, feedback, or need further support, please don’t hesitate to reach out to us at help-center@amasty.com . We’re here to assist you!

Thank you for choosing our LitePix Bulk Image Optimizer app for your Shopify project and for sharing your experience with the community!

Best regards,
Amasty Team