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Without LitExtension, it would have been impossible to migrate our old e-commerce site from Prestashop to Shopify. Everything from basic customer service to technical support is flawless. I highly recommend them. I am a graphic designer and I am working for a food retailer, handling marketing for the store. I am not a web expert. I had done some web design work, but not involved in development and web mastering. The toughest challenge was to migrate the reward point service, because our version of Prestashop was 1.5.x and newest version is 1.7.7.5.
Once I had a problem because, the technical staff member was replaced by a new one by previous ones’ job leave, and the reward point numbers got messed up at that time. But the new staff member was patient and he got the numbers right in the end.
Thank you for your professionalism and warm support.
We had to migrate our shop from a platform that wasn't well known or easy to migrate. It was SQL based and used asp to render the products. We had been using this product for close to 19 years and finally had to make a change.
With several thousand products and around 4000 customers we had no idea how we were going to pull it off. I found LitExtension while searching migration apps.
For a very reasonable fee they migrated all my products, including photos, and all our customers. The customers even had their order history migrated. They kept in constant contact and were also very patient with us as we needed to get the products over and fine tune the items that had more then 3 variables. We didn't want the customers brought over till we felt the products and the look of the new site was where we needed it to be.
It honestly was a very smooth migration. LitExtension did exactly what they told us they were going to do.
Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to assist you in migrating your shop from a platform that wasn't well-known or easy to migrate.
We appreciate your trust in our team and we're glad that we were able to successfully migrate all of your products, including photos, and all of your customers, including their order history. Our team always strives to keep constant communication with our clients and to be patient with them as they fine-tune their products and new site.
We're happy that we were able to provide a smooth migration experience for you and we're grateful for the opportunity to work with you. If you have any further needs in the future, please don't hesitate to contact us.
I migrated from woocommerce. The app was easy to use. When I imported order details, I had a bunch of old orders show up in shopify as unpaid and unfulfilled, and LitExtension support was really great in helping me resolve the issue and reimport correctly. They were fast and responsive and helped me fix the issue. Saved me hours of manual work.
We needed to migrate a store from Magento to Shopify. It was a complex project - they had a few currencies, most of the orders were pre-orders, products had various custom attributes. I was looking into solutions, and contacted LitExtension support multiple times to ask some clarifying questions. They were always responsive and willing to help. One of the issues that we had was that the hosting provider didn't give the access to the database, but they did provide a database dump - and the tech team extracted the data from there. They also did various customizations to transfer the data in the most accurate way. So, I want to thank LitExtension team for their help!
Thank you so much for giving us a chance to contribute to your business development. We're glad we made you satisfied. We hope to see more of you!
Sincerely yours,
LitExtension team
Jay made every effort to make sure the mirgration of my Japanese website from BASE to Shopify's platform was a complete success. I was concerned that working across websites with two different languages (Japanese and English) might cause some problems, but Jay was able to migrate everything exactly how I wanted, even changing details like the formatting of names on Shopify to match Japanese customs. While we live 12hrs away from each other, Jay worked late so that we were able to communicate at the end of his day, and I would have mine to test the site and check things. I can't imagine the process being any smoother, Jay's technical skill and helpfulness made a very stressful transition completely easy! I would recommend this service to anyone who needs to migrate any website, I'm positive LitExtension will be the right team!
Hi Milltown JP Team,
It was such an honor for us to be your companion during the migration process. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. We hope you enjoy your new store & All the best for your business!
Regards,
LitExtension Team
I would highly recommend Liteextension, we had over 5k products to import from magento. Our data was very complex and needed a lot of going back and forth. Johnny has been without a doubt the best customer support agent, going above and beyond to help us make our deadline. I am so happy and will be using these guys again! Do not hesitate, amazing team to help every step of the way, highly recommend the all in one service.
We used LitExtension to migrate customers, orders, and products From a Magento 2 site to a Shopify Plus site and the experience was nothing but the best. The product images were in rough shape on the Magento site so we did not want to use them and had updated images on Google Drive. LitExtension was able to migrate those and associate them to the appropriate products in the Shopify site.
Moog Audio Team
very fast service, seamless transaction! Pricing is competitive. The checkout and IM was easy to use and prompt. I'd use them again.
Hi The Pampered Pet Shoppe,
You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.
Thank you,
LitExtension Team
Litestension was a great choice to manage and execute our platform migration. Everything went smoothly from the beginning of the process to the end. Their sister company also designed our new website for a flawless transformation. Customer service was exceptionally good; we always received responses in a timely manner, and all our questions and issues were answered and handled quickly. I will definitely recommend Litestension! Thank you so much Litestension!
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that choosing Litestension for your platform migration was a great decision and that everything went smoothly throughout the entire process.
We take pride in providing exceptional customer service, and we are delighted that our team could meet your expectations. Timely responses, quick resolution of questions and issues, and a high level of support are all aspects we strive to deliver to our valued clients.
It's fantastic to know that you are satisfied with the flawless transformation of your new website, which was designed by our sister company. We believe in offering a comprehensive solution to our clients, and ensuring a seamless transition is a top priority.
Your recommendation means a lot to us, and we truly appreciate your trust in Litestension. Should you require any further assistance or have any future needs, please do not hesitate to reach out. We are always here to support you.
Once again, thank you for your feedback and for choosing Litestension. We look forward to serving you in the future.
Amazing support, amazing work, and everything went smoothly. Everything was easy and if I had any questions, the support was there to respond. Would definitely recommend it!
Hello Guerfi Store,
Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any help in the future.
Yours faithfully
LitExtension Team.