Live Chat by Social Intents

Live Chat by Social Intents

Preisgestaltung
Kostenloser Plan verfügbar
Bewertung
4,0 (4)
Entwickler
Social Intents

Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors. mehr
  • Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
  • ChatGPT API Integration. Escalate any chat from ChatGPT to human agents.
  • Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex.
  • Auto-Translate chats between your visitor and agent language.
  • Customize your chat logo, colors, text, and language for your business.

Enthält unübersetzten Text

Übersetzung anzeigen

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

Microsoft Teams, Slack, Chat, Live Chat, ChatGPT, Gmail

Kategorien

Nachrichten in Echtzeit

KI-Chatbots, Live-Chat, SMS, Social Media, Mehrere Sprachen, Übersetzung in Echtzeit, Push-Benachrichtigungen, Agentstatistiken, Kundeneinblicke

Automatisierte Antworten

FAQs, Begrüßungen, Schnelle Antworten, Umfragen, Transkript senden

Anpassung

Farbe und Schriftart, Emojis und Sticker, Chatfenster, Geschäftszeiten, Begrüßungsnachrichten, Chatschaltflächen, Tagging, Chatzuweisung, Chatflows, Agentavatar

Kanäle

SMS, Live-Chat, Chatbot, Social Media, Self-Service, Kontaktformular

Workflow-Automatisierung

Automatische Antwort, Antwortvorlagen, KI-Antworten, Einheitlicher Posteingang, Regelbasierte Trigger, Eskalation, Tagging, Spam-Erkennung, Kundenbenachrichtigungen, Feedback-Umfragen, Mehrere Sprachen, Analysen, Berichte

Preisgestaltung

Always FREE

Kostenlos

  • Native Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month

Starter plan

$39 / Monat

  • Native Microsoft Teams and Slack Integration
  • 3 Live Chat Agents
  • 200 Chat conversations/month

Basic Plan

$69 / Monat

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Shortcut Responses
  • ChatGPT Integration

Pro Plan

$99 / Monat

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 5000 Chats/month
  • Shortcut Responses
  • ChatGPT Integration
  • While Label

Enthält unübersetzten Text

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Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

Rezensionen (4)

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 50 % der Bewertungen sind 5 Sterne
  • 25 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 25 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
21. April 2022

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

NewsKeepsake
Vereinigte Staaten
Fast 3 jahre mit der App
9. Oktober 2015

It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase.

If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.

Trinketgeek
Vereinigtes Königreich
3 monate mit der App
Bearbeitet am 4. April 2019

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

Market Trendz Shirts
Vereinigte Staaten
14 tage mit der App
Social Intents hat geantwortet 3. April 2019

Hi there, I'm sorry about the confusion on the pricing. For our Shopify live chat app, we offer a limited Free plan as well as our premium plan for $8.99/month when you add the app through the Shopify app store. All billing happens within your Shopify account and you get all of the premium features at $8.99/month.

When you sign up outside of Shopify (using our website directly), our standard pricing is between $19 for our Basic and up toe $79 for our ultimate plan with a 14-day free trial. As you can see we offer steep discounts for Shopify users. Please contact us to resolve this confusion so you can receive the discount pricing.

Thanks!

23. Juli 2014

Have not gotten far with the free trial. Customer service is slow in responding to queries.

Market America Gear
Vereinigte Staaten
6 tage mit der App

Support

Social Intents kann alle Fragen beantworten, die du zu Live Chat by Social Intents hast.

Entwickler

Social Intents

4100 Riverlook Pkwy SE, Unit 207, Marietta, GA, 30067, US

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

Eingeführt

12. Mai 2014

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