LiveChat: Live Chat App , 46 Rezensionen

Gesamtbewertung
3,9
Anzahl pro Bewertungsstufe
  • 61 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 7 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 17 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. März 2021

This is the best live chat app I've come across. It integrates extremely easily and has some really nice features like being able to send customers "Product Cards" (instead of the URLs) and a timer which shows how long customers have to wait to be connected. Very happy.

LOBOCKI
Australien
Etwa ein jahr mit der App
TEXT SA hat geantwortet 16. Oktober 2020

Thanks for the review! If you have any feedback or suggestions as to how we could make Product Cards even better do let us know and drop us an email at apps[at]livechat.com.

24. Januar 2018

LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.

The Cake Planner
Vereinigte Staaten
10 monate mit der App
1. Februar 2021

Absolutely recommend for the level of reporting and customer service provided when I had some troubles re-installing the app again.

MONTBLANC LMDM
Australien
8 monate mit der App
24. Juni 2020

We absolutely love LiveChat. We've explored other support apps, and many add more bells and whistles, however, LiveChat focuses on Chat on does a tremendous job at it. Our agents love the "sneak peak" feature because they can start preparing their answers and reply faster. They also love the "simplicity" of the interface which is easy to learn.

The ticketing feature, Facebook Messenger and WhatsApp integration work nicely as well. Right now we have all our customer support channels centralized in LiveChat and that has made a big difference. We are also looking into some of their other products like Chatbot which seems to work well.

Lastly, their service is great, their team is always online and willing to help! Highly recommend the App and the team behind it.

Unimart.com
Costa Rica
8 monate mit der App
13. Februar 2020

I have used LiveChat for almost 2+ years on and off on my sites. Now I am using LiveChat on my Shopify site. I am extremely pleased with this incredible app and its features. The design is quite brilliant and well executed. But most importantly any time I have a question, I can chat with their support team member 24/7 and get a correct answer within minutes. Now that’s peace of mind.

South Horizon T-Shirt Company
Vereinigte Staaten
7 monate mit der App
13. November 2018

Functional, easy to use, full of information and indicators in order to quickly support customer requests.

Fromanteel Watches
Niederlande
7 monate mit der App
13. November 2018

Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!

ÓRTTU
Vereinigte Staaten
6 monate mit der App
Bearbeitet am 12. Juli 2018

I absolutely recommend using LiveChat for customer support and increasing sales conversions! I was thinking of using an alternative tool first, however I find a fact that majority of the customers is familiar with the brand already as very supportive when they are about to approach us online.

Original Irish Dirt
Irland
5 monate mit der App
6. April 2021

This our my go-to app in Shopify, using it daily. Well done, a lot of features, I like the integration with iPhone/Android, so that desktop and mobile chats are synchronized. Also like that it shows us real-time visits, stats, plenty of widget customization options. So far, great experience with the app

Art House SF
Vereinigte Staaten
5 monate mit der App
Bearbeitet am 7. März 2022

Outstanding customer service. Great UI and very interesting features. Highly recommended. Special thanks to Daniel @ Technology Partnerships.

PetLab Co.
Vereinigte Staaten
4 monate mit der App