Recensioner (60)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 68 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
13 november 2018

Functional, easy to use, full of information and indicators in order to quickly support customer requests.

Fromanteel Watches
Nederländerna
7 månader användning av appen
13 november 2018

Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!

ÓRTTU
USA
6 månader användning av appen
1 oktober 2019

The analytics were great. The alerts were terrible. Sometimes we didn't get a notification till after the 3rd message from a customer. They got our billing wrong, and shut down our account...twice. Then when we attempted to chat with them they weren't there.

So why 3 stars: If you are sitting at your computer with their website up, it's a nice interface, good data, and useful.

But if anything ...

Modern Bungalow
USA
6 månader användning av appen
TEXT svarade 2 oktober 2019

Sorry to hear you had billing related problems, Matt - and we agree they shouldn't have happened. We've identified the root cause of the issue and it now works correctly. ...

Redigerat 12 juli 2018

I absolutely recommend using LiveChat for customer support and increasing sales conversions! I was thinking of using an alternative tool first, however I find a fact that majority of the customers is familiar with the brand already as very supportive when they are about to approach us online.

Original Irish Dirt
Irland
5 månader användning av appen
6 april 2021

This our my go-to app in Shopify, using it daily. Well done, a lot of features, I like the integration with iPhone/Android, so that desktop and mobile chats are synchronized. Also like that it shows us real-time visits, stats, plenty of widget customization options. So far, great experience with the app

Art House SF
USA
5 månader användning av appen
Redigerat 7 mars 2022

Outstanding customer service. Great UI and very interesting features. Highly recommended. Special thanks to Daniel @ Technology Partnerships.

PetLab Co.
USA
4 månader användning av appen
14 mars 2024

very good customer service, easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!

SwitchBot US
USA
4 månader användning av appen
9 juni 2024

great

Maison Makeeva
Frankrike
Ungefär 2 månader användning av appen
12 mars 2021

I’m extremely old school when it comes to servicing my customers. My main goal has always been, and still remains, to stay one step ahead of what my customer may want or need in order to accommodate. Anticipating their needs always assists in keeping a customer feel taken care of and happy. Now that e-commerce is a mainstay, this task is a bit more daunting. Livechat has been an integral tool to ...

Sonoma Lavender
USA
3 månader användning av appen
14 november 2020

Great app great customer service always there to help when you have questions or issues to solve. Highly recommend.

Luxurious Beds and Linens
Kanada
3 månader användning av appen