LiveChat: Live Chat App
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AI-powered LiveChat to boost sales, support customers, and offer shopping advice to website visitors
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- Enable chat at checkout to assist customers and reduce cart abandonment.
- Proactively engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
Indeholder tekst, der ikke er oversat
- Populær hos butikker som din
- Hjemmehørende i USA
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Mailchimp
- Messenger
- Zapier
Kategorier
Beskeder i realtid
Automatiske svar
Notifikationer
Priser
Starter
$24 om måneden
eller $240 om året, og spar 17 %
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
14-dages gratis prøveperiode
Team
$49 om måneden
eller $492 om året, og spar 16 %
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
14-dages gratis prøveperiode
Business
$69 om måneden
eller $708 om året, og spar 14 %
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
14-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (45)
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ).
Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem.
Keep doing what you do guys, it's a pleasure to work with you
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
Support
Appsupport leveres af TEXT.
Eller besøg deres supportportalRessourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
30. november 2017 · Ændringslog
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .
Se personlige oplysninger:
Kunder, butiksejer
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Kunder
Navn, mailadresse, telefonnummer, fysisk adresse, geolocation, IP-adresse, browser og operativsystem, browsingadfærd, klient-id-cookie
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
Se og rediger butiksdata:
Kunder, produkter, ordrer, butiksanalyse, Webshop
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Rediger kunder
Browsingadfærd or kundedata
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Se produkter
Produkter or kollektioner
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Rediger ordrer
Alle ordreoplysninger
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Rediger butiksanalyse
Pixel
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Rediger din webshop
Scriptstags i din webshop or tema
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