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LiveChat: Live Chat App
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LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
- Elementi chiave
- Popolare tra le attività commerciali degli Stati Uniti
- Compatibile con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Mailchimp
- Messenger
- Zapier
Categorie
Messaggistica in tempo reale
Risposte automatiche
Prezzi
Starter
$24 /mese
o a $240/anno con un risparmio del 17%
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
Prova gratuita di 14 giorni
Team
$49 /mese
o a $492/anno con un risparmio del 16%
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
Prova gratuita di 14 giorni
Business
$69 /mese
o a $708/anno con un risparmio del 14%
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (60)
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!
Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.
Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !
We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.
Assistenza
Assistenza app fornita da TEXT.
In alternativa, visita il relativo portale di assistenzaRisorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
30 novembre 2017 · Changelog
Accesso ai dati
Questa app deve accedere ai seguenti dati per funzionare con il tuo negozio. Scopri perché su informativa sulla privacy degli sviluppatori.
Visualizza dati personali:
Clienti, Proprietario del negozio
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Clienti
Name, indirizzo email, numero di telefono, indirizzo fisico, geolocation, Indirizzo IP, browser e sistema operativo, comportamento di navigazione, cookie ID client
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Proprietario del negozio
Name, indirizzo email, numero di telefono, indirizzo fisico
Visualizza e modifica dati del negozio:
Clienti, prodotti, ordini, dati analitici del negozio, Negozio online
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Modifica clienti
Comportamento di navigazione or dati dei clienti
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Visualizza prodotti
Prodotti or collezioni
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Modifica ordini
Tutti i dettagli degli ordini
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Pixel
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Tag script nel negozio online or tema
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