特集の画像ギャラリー
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
- ハイライト
- アメリカのビジネスに人気
- 最新テーマに対応
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- チェックアウト
- Mailchimp
- Messenger
- Zapier
カテゴリー
リアルタイムメッセージ
自動応答
価格設定
Starter
$24 /月
または$240/年で17%お得
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
14日間の無料体験
Team
$49 /月
または$492/年で16%お得
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
14日間の無料体験
Business
$69 /月
または$708/年で14%お得
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
14日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (58)
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.
As the director and founder of X NIHILO, I've experienced firsthand the transformative power of LiveChat for our customer service operations. Integrating LiveChat into our e-commerce website has been one of the best decisions we’ve made, and I want to share the key benefits that can encourage other businesses to adopt this tool.
1. Enhanced Customer Engagement: LiveChat has allowed us to engage with our customers in real-time. The instant communication has made it easy for us to address inquiries, provide support, and guide users through their shopping journey. This immediacy fosters trust and enhances customer satisfaction.
2. Improved Conversion Rates: With LiveChat, we’ve seen a noticeable increase in our conversion rates. By answering questions on the spot and assisting customers who may be hesitating, we’ve effectively turned potential drop-offs into successful sales.
3. Valuable Insights: The analytics provided by LiveChat have been invaluable. We can track customer interactions, identify common queries, and understand user behavior on our site. This data helps us refine our offerings and improve the overall shopping experience.
4. User-Friendly Interface: Setting up LiveChat was a breeze! The intuitive interface makes it easy for our team to navigate and manage conversations, ensuring that we can focus on providing excellent service without getting bogged down by complicated software.
5. Flexible and Customizable: LiveChat allows for a high level of customization. We’ve tailored the chat experience to match our brand, and the ability to set automated greetings and responses has streamlined our service, allowing us to be available even outside of business hours.
6. Exceptional Customer Support: The support team behind LiveChat has been incredibly responsive and helpful. Whenever we’ve had questions or needed assistance, they’ve been there to guide us, making us feel valued as a customer.
In conclusion, I wholeheartedly recommend LiveChat to any e-commerce business looking to elevate their customer service experience. The benefits we've gained have been substantial, and I believe other businesses will find the same value. Don’t hesitate—give LiveChat a try and watch your customer interactions transform!
Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !
Great app that just works.
We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions)
We saw a 25% increase in our sales with the automations/campaigns within live chat.
サポート
アプリサポートはTEXTによって提供されています。
またはサポートポータルにアクセスしてくださいデータアクセス
このアプリがストアで機能するためには、次のデータにアクセスする必要があります。 その理由については、開発者向けのプライバシーポリシー でご確認ください。
個人データを表示する:
お客様、 ストアオーナー
-
お客様
名前、 メールアドレス、 電話番号、 物理的な住所、 地理位置、 IPアドレス、 ブラウザとオペレーティングシステム、 閲覧行動、 クライアントID Cookie
-
ストアオーナー
名前、 メールアドレス、 電話番号、 物理的な住所
ストアデータを表示および編集する:
お客様、 商品、 注文、 ストア分析、 オンラインストア
-
顧客情報を編集
閲覧行動 or 顧客データ
-
商品を見る
商品 or コレクション
-
注文を編集する
すべての注文詳細
-
ストア分析を編集する
ピクセル
-
オンラインストアを編集する
オンラインストアのスクリプトタグ or テーマ
類似のアプリ


