LiveChat: AI live chat by Text
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Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.
With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal.
- AI Copilot assistant: Get instant AI-powered replies that speed up support.
- 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- Proactive customer engagement: Reach shoppers with timely deals and updates.
- Product recommendations: Suggest items that link directly to product pages.
- Checkout chat support: Assist buyers during checkout to reduce abandoned carts
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Mailchimp
- Messenger
- Zapier
Kategorier
Sanntidsmeldinger
Automatiserte svar
Priser
Starter
$24 / måned
eller $240/år og spar 17 %
Funksjoner
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
14-dagers gratis prøveperiode
Team
$49 / måned
eller $492/år og spar 16 %
Funksjoner
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
14-dagers gratis prøveperiode
Business
$69 / måned
eller $708/år og spar 14 %
Funksjoner
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (48)
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him!
~Milosz / LiveChat
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive.
~Milosz / LiveChat
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
Brukerstøtte
App-støtte leveres av TEXT.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
30. november 2017 · Endringslogg
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
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Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
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Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem, surfeatferd, informasjonskapsel for klient-ID
Se data om ansatte og bidragsytere:
Butikkeier
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Kunder, produkter, bestillinger, butikkanalyse, Nettbutikk
-
Rediger kunder
Surfeatferd, kundedata
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Se produkter
Produkter, samlinger
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Rediger bestillinger
All bestillingshistorikk
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Rediger butikkanalyse
Sporingspiksler
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Rediger nettbutikk
Skripttagger for nettbutikk, tema
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