LiveChat: Live Chat App

LiveChat: Live Chat App

Priser
Fra $24/måned. Gratis prøveperiode tilgjengelig.
Vurdering
4,1 (49)
Utvikler
TEXT

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time

With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.

With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. mer
  • See what's in a customer's cart with a real-time cart preview.
  • Engage shoppers with coupons, deals, and announcements.
  • Send product recommendations linking to the product pages in your store.
  • Check past order history and review order notes from customers.
  • Integrate with the most popular messaging apps like Messenger and WhatsApp.

Sanntidsmeldinger

Agentanalyse, KI-chatroboter, Atferdssporing, Tilbakeringing, Kundeinnsikt, E-postchat, Kryptering, Filopplastinger, Live chat, Flere språk, Push-varsler, Sanntidsoversettelse, SMS, Sosiale medier, Videosamtaler, Talestøtte

Automatiserte svar

Gjeninnhenting av handlekurv, Cross-sell, Rabatter, Vanlige spørsmål, Hilsener, Bestillingsoppdateringer, Produktanbefalinger, Hurtigsvar, Se gjennom forespørsler, Send transkripsjon, Fraktvarsler, Spørreundersøkelser, Upsell

Tilpasning

Agentavatar, Åpningstider, Chattilordning, Chatknapper, Chatflyter, Chatvindu, Farge og skrifttype, Emojier og klistremerker, Tagging, Velkomstmeldinger

Sporing

Tilpasset sporingslenke, Bestillingsoppslag-side

Varsler

Tilpassede varsler, Sanntidsvarsler

Lansert

30. november 2017 · Endringslogg

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Butikkens kasse, Mailchimp, Facebook, Messenger, Zapier, WhatsApp, Instagram

Priser

Starter

$24 / måned

eller $240/år og spar 17 %

  • 60-day chat history
  • Basic chat customization
  • Asynchronous communication
  • AI features

14-dagers gratis prøveperiode

Team

$49 / måned

eller $492/år og spar 16 %

  • Everything from Starter
  • Unlimited chat history
  • Full chat customization
  • Chat reporting
  • Chat tagging
  • Canned responses
  • Multiple chat campaigns

14-dagers gratis prøveperiode

Business

$69 / måned

eller $708/år og spar 14 %

  • Everything from Team
  • Advanced AI features
  • Advanced reporting
  • Geolocation chats routing
  • Work scheduler
  • Apple Messages for Business

14-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (49)

Samlet vurdering
4,1
Antall per vurderingsnivå
  • 61 % av vurderingene er 5 stjerner
  • 14 % av vurderingene er 4 stjerner
  • 6 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 16 % av vurderingene er 1 stjerner
10. juli 2024

Our 'go-to' chat app since 2017. LiveChat does everything we need it to do (and them some) Sleek, easy to use interface with lots of features. A bit pricey (especially for some of the AI add-ons), but you get what you pay for. And when needed, the support is instant and super efficient.

ENDER LEGARD
Storbritannia
Rundt 1 måned bruker appen
18. juni 2024

It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...

幸福計劃
Singapore
6 måneder bruker appen
TEXT svarte 19. juni 2024

We're glad to hear that you found it beneficial and had positive experiences up until recently. We're sorry that the cancelation process wasn't clearer and caused you some frustration. As with all Shopify apps, uninstalling the app from your Shopify dashboard will automatically cancel your subscription.

We have sent you a follow-up email to ensure everything is resolved and to provide further assistance. Please check your inbox at your earliest convenience

We hope you'll remember the positive aspects of your time with our app.

14. mars 2024

very good customer service, easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!

SwitchBot US
USA
4 måneder bruker appen
20. mars 2024

Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!

Made in the Shady
USA
16 dager bruker appen
4. juli 2024

Works out of the box. You can start chatting with customers on your website instantly.

RUPT
Polen
Rundt 3 timer bruker appen

Brukerstøtte

TEXT kan besvare eventuelle spørsmål du har om LiveChat: Live Chat App.

Utvikler

TEXT

Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Tilgang til data

Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring.

Vis personopplysninger:

Kunder, butikkeier

  • Kunder

    Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem, nettleseratferd, informasjonskapsel med klient-ID

  • Butikkeier

    Navn, e-postadresse, telefonnummer, fysisk adresse

Vis og rediger butikkdata:

Kunder, produkter, bestillinger, butikkanalyse, Nettbutikk

  • Rediger kunder

    Nettleseratferd or kundedata

  • Vis produkter

    Produkter or samlinger

  • Rediger bestillinger

    Alle bestillingsdetaljer

  • Rediger butikkanalyse

    Piksler

  • Rediger nettbutikken

    Skripttagger i nettbutikken din or tema

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