LiveChat: Live Chat App
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LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
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- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Kassa
- Mailchimp
- Messenger
- Zapier
Kategorier
Meddelanden i realtid
Automatiserade svar
Aviseringar
Priser
Starter
$24 /månad
eller $240/år och spara 17 %
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
Prova gratis i 14 dagar
Team
$49 /månad
eller $492/år och spara 16 %
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
Prova gratis i 14 dagar
Business
$69 /månad
eller $708/år och spara 14 %
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
Prova gratis i 14 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (60)
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!
Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.
Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !
We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.
Support
Support på appen tillhandahålls av TEXT.
Eller besök deras supportportalResurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
30 november 2017 · Ändringslogg
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .
Se personuppgifter:
Kunder, butiksägare
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem, sökbeteende, kund-ID-cookie
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
Se och redigera butiksuppgifter:
Kunder, produkter, ordrar, butiksanalyser, Webbshop
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Redigera kunder
Sökbeteende or konsumentdata
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Visa produkter
Produkter or produktserier
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Redigera ordrar
Alla orderuppgifter
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Redigera butiksanalyser
Pixlar
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Redigera din webbshop
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